Staples is appreciated for its excellent customer service and friendly staff. Customers find the store very clean and helpful, with employees who are courteous and eager to assist. The rewards program through the app is a nice bonus, offering money back. While the turnover of staff can make it difficult to build relationships, there is consistently a helpful employee who provides personalized service, especially for printing needs. The print shop staff are noted for being friendly, accommodating, and genuinely helpful, ensuring a positive experience for customers. Overall, Staples offers a welcoming environment with attentive service.