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February 2024 by joshuaguerrisi guerrisi
Great place very helpful. Chris is the man!!!!
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December 2023 by Felix Manuel Delgado Cesani
We arrived at 6:56, the doors were open and before entering, we saw how one of the 3 employees moved quickly towards us, after taking two or three steps into the premises. The employee told us that they were closed and we were practically He was taken out of the premises at 6:57... It is in very bad taste that a company like Verizon, which since its inception has been characterized by its excellent services, is tainted by mediocre employees who treat their customers badly and rudely.
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November 2023 by John Groh
Did a phone trade with Chuck who was filling in at the Lebanon store (Rocherty Rd). Chuck is the manager at the Verizon Manheim store. Chuck was great to work with and made the entire experience easy and fun. I would highly recommend.
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November 2023 by Alex Gensemer
I went there on my lunch break for a simple online pickup order. Should have been in and out in under 5mins. But instead there were 2 employees working with one customer and another doing nothing. I spent my whole lunch break there and left with nothing. I had to call customer support to get them to FedEx me my order. Horrible service.
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October 2023 by Phillip Lesher
Jordan was very professional and knowledgeable.
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September 2023 by April Cinqmars
Great service, quick set up Charles was awesome and very personable and and got me everything I needed including great deals on the new IPhone 15 very pleased with the whole experience.
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August 2023 by hezekiaB
Most overly complicated parking lot complex ever. It’s like the designers were sitting around a party laughing saying “let’s see the most convoluted place we can put a one-way entrance”. I pity the guy who has to plow the snow. Also, the store sucks.
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July 2023 by jaclyn strauss
Jasmine and Monica were amazing!!! They were very attentive!!! And very informative!! If I need further needs with my account or a new phone I will definitely be going back!
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July 2023 by Kathleen Kelly
My technician was extremely well knowledgeable and very pleasant and helpfulDidn’t feel like a bother or that I was being rushed & allAnswered all my questions and provided excellent information about the accessories I was purchasing and charged/cleaned both my phone & fit bit
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July 2023 by Wakan Stamm
Monica and Jasmine handled everything professionally and took care of everyone's needs in a timely manner.
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July 2023 by Luis Ramos
Susanna and Jasmine were outstanding!!! Great customer service and very friendly! Would highly recommend!!
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July 2023 by Daniel Light
Good store. Monica is the best. Others good as well. Appointment recommended.
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July 2023 by Ronald Mielnicki
Monica was helpful and always had a smile.
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May 2023 by Micah Patches
Friendly service but everytime I enter and there is a person in front of me I ALWAYS wait 2-3 hours. Service here is EXTREMELY slow.
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January 2023 by Emily Neblock
Monica went out of her way to make me feel like a valued customer and give me what was right for me. She made recommendations but didn’t push me to choose something I didn’t want. She spent extra time with me making sure to finish my sale properly and at the lowest cost for me, and was a real, relatable human being. Thank you for your wonderful service!!
