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December 2025 by Fanisha Milisits
AWESOME SERVICE FANTASTIC 👍👍👍💯
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October 2025 by Stronglion2021
Crazy how they are closing before its even 5 o clock unreal they closed because they dont wanna work pass 5
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October 2025 by package boy
Just bought my new phone here! Cricket has excellent customer service/employees , a phenomenal selection of products, and great prices. I saved so much time and money shopping here.
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October 2025 by Summer StJohn
It’s a wonderful place to start a phone plan. They have excellent phones and accessories.
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August 2025 by Leon Si
I broke my phone after a month, my failt. I called to see what the cheapest smart phone they had on stock. The lady was trying to up sale me even after I told her twice I want a cheap phone to replace my month old phone. I got tired of her trying to up sale me L hung up. I stoped a few hours later and the sales lady was rude. I turned around and left and she was still being rude as I walked out the door. If you need a cricket store go to New Kensington by staples.
I just left the store, I should have known better to go there. I have had cricket phones for over 10 years, the manger told me the cheapest phone they had is $225.00. The New Ken store has smart phones for $89.00. The manger has no ideal how to sale. She is pushes more expensive phones when the have cheaper ones. When she is told I do not want the phone you are pushing she gets rude and says the only phone they have is the $225 one. Like I said in my earlier review go to a different store so you do not get ripped off. Or at least call and ask what the prices are before hand and shop around. Other cricket stores are way cheaper and more polite.
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November 2024 by Keith Kennedy
I've had cricket since well since its been cricket . I wanted my account changed and the girl said everything was fine even handed me this useless piece of paper..I'm still trying to get changes made to my account. Don't go here for support
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September 2024 by Vicki Lloyd
I have been with cricket for quite a long time, although I do have a problem with one of the daytime clerks! She is very rude and never smiles. I try very hard to smile and be happy around her. I have not been at the store in months because of her attitude and ignorance, I feel bad saying this but I worked with the public and we all deserve a kind smile and someone so willing to help you so I have been going to the cricket store down by Long John Silver’s. I realize she has problems and so do I am seventy years old. And I have a lot of experience working with people. No one deserves this attitude with no smile, and afraid to ask her questions.
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May 2024 by Jared Bumbarger
this store has the best employees! they are always so helpful, 10/10 will always recommend this store!
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April 2024 by Lori Supansic
I DID NOT GO TO THAT STORE
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November 2023 by Michael Soke
You sell a product that was only used a couple times and isn't even a month old and won't stand behind your product? And this is a national chain. Shame on you guys and this same person is the one who referred me to you.
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October 2023 by Peaches Marie
Very friendly workers, the ladies working tonight helped me get for a case for my phone! They were so sweet and understanding. They deserve raises.
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July 2023 by Michael Sokevitz
You sell a product that was only used a couple times and isn't even a month old and won't stand behind your product? And this is a national chain. Shame on you guys and this same person is the one who referred me to you.
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July 2023 by Paris Koginos
How do you sell items that break 25 days later and don’t return, give another or do any type of credit for the item?Ridiculous
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July 2023 by Peggy K.
I purchased a blue tooth speaker on June 11th of 2023.we had it 25 days the charging port broke in it. we used it a handful of times.went I to the cricket store asking to exchange, I didn't want a credit or money back. was told that it was past the 7 days and they could not exchange it. The manager called her D--the DM did not answer or text back. So she called one from another region & the DM said no. What kind of customer service is that? 7 days-NEVER AGAIN!! Will never purchase anything from them again!!
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April 2023 by Deborah Satterfield
Very nice and helpful
