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July 2023 by Timothy Mccorkle
They made this process so easy! I did not even have to visit the store. I found what I liked on the KitchenAid website, I called, they asked for the product #, I ordered, they came and installed it. While they installed, which took like 2 min, we also found out they do the repairs. They are the one stop shop for appliances, sell and repair!
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January 2023 by Mike H.
We bought a dishwasher from them (January 2023), and when they delivered it 3 days later, the old washer apparently had one "6p" nail installed that secured it to the floor in the kitchen (for some unknown reason), and they were unable to even try to remove it, themselves..... They suggested my wife go out and purchase a specialized (and expensive) tool to remove the nail and left, saying they'd reschedule the install after it was removed. I actually got a pry bar and a hammer and removed the nail myself in less than 5 minutes, freeing the old unit for removal. Called to inquire as to the reschedule date and they offered two options, 3 days and 6 days out. I explained that this was a previous install they had already committed to, and that we couldn't have 2 dishwashers sitting around for that long and the dates they offered were unacceptable and they needed to bump someone else and complete the install they had already committed to . The agent said they'd have to owner call me, and of course, they didn't call at the scheduled time, either.Absolutely LOUSY customer service and I've never seen an appliance store operate in this manner. We will never buy even a screw (or nail??) from this company again, and we're going to suck it up and install the dishwasher ourselves, because clearly, they're incapable of being prepared to do the job they claim to do for a living.
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November 2022 by Christina Williams
This place is awesome! They are friendly, knowledgeable, and efficient. They also do deliveries, installations, and some repairs. If I could, I would give them ten stars!
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November 2022 by Raymond Steele
Best appliance store in the Valley. They have all the name brands. I try to stay away from the big box stores. Give them a try, you will not be disappointed.
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October 2022 by Jim Purdy
Our refrigerator stopped working the weekend before Thanksgiving. LG could not be bothered to come out to repair it for weeks. Because we had Thanksgiving plans and a kids birthday party scheduled, we needed a new refrigerator. I called Dan's and they had models in stock. I visited to see what they had; they allowed me to go home and take measurements to ensure what I selected would fit and complete the purchase over the phone. They arranged for delivery the Wednesday before Thanksgiving. Dan's saved the day! Thank you!
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October 2022 by Goofy ahah Bozo
Wasn't this where the carmin Winston rally was????!?!?
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October 2021 by Karen Thimons
Great service
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October 2021 by Dawn Eckenrod
Very helpful
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October 2021 by Glenn Matovcik
Well we needed a new dishwasher. Gave them a call. They had a top rated one in stock. Stopped by the store they answered all my questions. Actually knew things about what they are selling. !!!! Came and installed it the next day!!!! The installation guys were kind and helpful. They left no mess. This may be the fist time I’ve purchased their but from now on it’s the only place I’ll shop.
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October 2021 by DrKathleen Hartford
When my, still under warranty, washer broke down, I was told that I had to call and speak to Maytag. That there was nothing she was willing to do to contact Maytag or help us repair the unit. After an hour on hold with Maytag I gave up. Being forced to buy a new machine. Don't buy from Dans they do not honor the warranty they use to sell you the item. and even more upsetting they just don't care.
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October 2021 by Dana Oleary
I like how my review was deleted its been 4 days and still havent got my money back
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October 2021 by Georgine Elias
They were helpful in every way, definitely would recommend them.
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October 2021 by Denny McCarthy
Nice local provider. Helpful employee and competitive pricing.
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September 2021 by Dana O.
I bought a washer from them that only worked for 2 loads of laundry i called to let them know didnt get an answer left a message hours later someone called me back put me on hold then disconnected me when i called them back didnt get an asnwer left another message nobody called back i called them once agin before they closed for the day and was told someone would call me back the next morning to set up a time for someone to come out and fix it nobody called i called them and once again left a message that went unanswered i left them a message on facebook that didnt get answered until the next day saying they were refunding me my money because i was too far but keep in mind they delivered the washer now i have to find another one move this one and get the new one in now again
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April 2021 by Rebecca M.
If I could give a zero stars I would. Purchased a washer and dryer in July 2020. Washer broke. They can't repair as it's under warranty. I waited two weeks for GE to show up and they did not have a belt, and they don't know when they will get one! I asked Dan's for a replacement washer, and they could have mine back to fix and resell. They refused. She said she couldn't sell my washer as new then and she would lose money! Never mind what I'm losing running to the laundry mat.
