Giant Eagle Pharmacy is a friendly and helpful place, known for its hardworking staff. Despite being busy and sometimes backed up, especially during transfers from other pharmacies, the team consistently remains polite and willing to assist. Customers appreciate the staff's effort to provide good service, even on stressful days, and often find the employees to be nice and helpful when handling prescriptions or transfers. While delays and occasional issues occur, they are common in many pharmacies due to staffing shortages and high demand. Customers also note that the pharmacy staff try to brighten their day with friendly interactions and do their best to resolve problems quickly, such as having prescriptions ready within an hour. Overall, Giant Eagle Pharmacy is a reliable and caring pharmacy with a dedicated team that strives to serve customers well, even during busy or challenging times.
The best pharmacy around. They work so hard, and do try to keep up. I know they were inundated with Rite Aid transfers recently, and it was extremely stressful on the team. The employees are always nice, and happy to help you.
March 2023
I had to have a prescription sent from another pharmacy. And the lady I was talking to was very nice and helpful. She told she would take care of everything. And she did! It was only an hour later that my prescription was ready!!!!
November 2021
It's impossible to get a hold of them. Main line to giant eagle hangs up on you when asking to transfer to pharmacy and the direct line is always busy.I've been waiting 2 weeks to get a prescription filled. My doctor has sent it over twice and still nothing.
