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January 2024 by valarie staats
I ordered my order to be faster. It was a printed ticket and they still get it wrong. Learn to read some of us have allergies to foods and we have things made without things like cheese for a reason. The drinks are not being made right. Signature drinks come with requirements I'm paying extra for the fancy drink I expect my drinks made rightDietary restrictions: They don't pay attention to requests for dairy free. I'm always being giving drinks with milk in it and cheese on my sandwiches. We spend and visit a freaking lot like 3 or 4 times a week and I'm getting really tierd of being sick because I'm being given milk I'm my drinks when I specifically ask for oatmilk only.
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January 2024 by Geoff Miller
Employees are friendly, good
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December 2023 by Valerie Noll
Honestly its great place. The only reason it dont get 5 stars is because of the slow pace they have. If they could pick up a sence of ergency and not have cars waiting for 20mins in line it would make 5 stars. That's even on the good days when they are staffed.
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December 2023 by bk 94
It’s not just every now and then the order gets messed up or the wait is 20 minutes. It’s, EVERY. SINGLE. TIME. Go elsewhere
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December 2023 by Rodney Guetti
Waiting for a coffee in the Drive was way to long of a wait. Very Slow service ?
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December 2023 by Daniel Fisher
If your are short on time and need a donut it will do ..bought a dozen donuts before heading to work got a few of the more popular varieties..got 3 Boston cremes none of which had hardly any creme in them could have gotten just a chocolate coated donut and for the lack of filling in them....way more donut the
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November 2023 by Jarod Yakaitis
The coffee is usually good and the food has always been fine. The wait here is insane, always. Do not stop here unless you have plenty of spare time.
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November 2023 by Jasin H.
I have been a regular at this dunkin for 2 years now. I get the same iced coffee everyday and every time I receive my drink, it either tastes like water or straight up creamer. Which causes me to have to waste extra time asking for the workers to remake my drink. Today was extra special as I normally come into this dunkin around 2:45 and it always seems to have the same workers. This slender built Sammy guy was being very rude when I asked to remake my drink. Asking why it needs to be remade and I should have already put the extras I wanted into the order before I order, which I did. And it so happens that always when its this black guy sammy, my drink tastes like hot dog water. Place sucks, dont recommend
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November 2023 by Kassidy LaManna
Don’t even bother making a mobile order to this location. On multiple occasions I have made mobile orders and gotten there and things weren’t available or they did not start the order until we arrived even thought I submitted the order way in advance and they weren’t busy. Last time I made an order, got there and of course munchkins were not available. They told me they couldn’t give me a refund and that I would have. To contact customer service. I left the store with no refund and no munchkins. They didn’t even provide me with details to give customer support when I called. I first contacted customer support through email which was getting nowhere. Then I called. The person on the phone said the store owner said they contacted you and resolved the issue. THEY DID NOT. All they said we sorry for the inconvenience and provided me with no refund. This place is poorly managed and run.
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October 2023 by Blake McAllister
30min wait times in the drive thru every time you go no matter the time of day. Mobile orders are rarely ready when you arrive.
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October 2023 by Ann
I have never been to a Dunkin that messed up my order both times I visited. Ordering a Caramel swirl latte lite w 2 Splenda pkts and getting a PLAIN LATTE LITE W ZERO CARAMEL & ZERO SPLENDA IS ENOUGH TO TAKE MY BREATH AWAY! YUUUUCCK ?The 2nd trip I ordered an iced Chai & asked if it was already sweet. They said yes, so I asked for 2 Splenda on the side just in case. Went to the window to pay-I couldn't even hear the person speaking to me, they talked so quietly. I proceeded to pay and as he handed the bag to me I asked "are the 2 Splenda pkts in here?" He replied yes-I drove away and later went for the pkts and of course-THEY WERE NOT THERE!! That location will not see me again. I will go to another location I frequent often.
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October 2023 by Connie Hartman
There is no reason for an 11 minute wait at the drive through when there is only one car ahead of you! I waited at the window for 5 minutes for someone to even acknowledge me. This is the worst Dunkin around the area. God bless the 5 cars behind me in line.
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October 2023 by Bobby P
Expect a 20 minute wait every time you visit this Dunkin. I’m writing this in the line as we speak waiting on my order. This is not ran properly. I will be driving 3 miles out of my way to avoid delaying my day anymore because these terrible experiences.
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October 2023 by Jennifer Mazaika
Chose to go inside. 3 Employees. What a huge mistake. Got ignored, even after 3 times of eye contact. Too much nonsense in there. Only 1 was working, that was the guy with the head set. $ 10 for med coffee + a small bagel. ?
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October 2023 by Jim Shade
Mostly go for the latte. The pumpkin spice is the best around except when I make it at home.