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November 2023 by Q FromJuice
showed on 3 hours before delivery time and didn't even deliver the container ,unprofessional and condescending company.
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October 2023 by Roy Cheran
Delivery for dropping off pods went fabulous...very nice guys. But the rest was horrific!!!!!! You cant get anyone on the phone...you wait up to an hour to speak to a human and several times I couldn't understand them. They changed the dates on me several times for the final delivery. ugh!!!! Go anywhere else to get moving services if you want your items to arrive!!!!
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October 2023 by Bernie Miller
Delivery driver of packed POD dropped off POD where he thought it should go, not by my unit. Had to hire more movers and cost me another month in rental fees. Customer service lied about extending rental without charge when I called about the issue.
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September 2023 by Eric
Every step of the process was explained in detail, and all representatives were very helpful on the phone. Completely took the stress of having to plan on rushing to pack a truck and then drive it and empty it within a day or so. Being able to load/unload at my own pace, and if needed store my container was a huge help during the moving/home buying/selling process.
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August 2023 by Maritza Andino
I used PODS for my move and to store my items until I received my new home and the experience was fabulous. I would use PODS again and recommend it highly for all your moving needs!
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June 2023 by Kelley Frazier
Used pods for a long haul move 10 years ago and it was absolutely great. Tried pods again recently for a long move and it was by far the worst mistake I’ve ever made! This place is the most expensive and most careless customer team company I’ve ever had dealings with! DO NOT PAY AHEAD IN FULL! You will get charged anyhow on top of what you paid! I paid $2500 dollars ahead in full and I’m in a situation owing almost $800 dollars. Get it together people!
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June 2023 by Sara Parisi
Using a PODS container made moving an overall better experience. I highly recommend. The cost and convenience cannot be matched.
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May 2023 by Peter Hoegel
So easy and simple to work with at a very reasonable price. Container was immaculate and returned with all our items exactly as shipped/stored after six months. Fantastic company and I would absolutely use them again!
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May 2023 by Anne Springer
We’ve been using PODS to move since 2012 and previously have had a wonderful experience. This move was difficult. There was only one Customer Support agent who really took care of us for scheduling: Rosie. There were 2 drivers: Tony (Visalia, CA) and Mike Lockard (Aliquippa/Pittsburgh, PA) who demonstrated professionalism and exceptional care and understanding during this extraordinarily challenging move.
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April 2023 by M P
Thanks to Andrew our driver for excellent customer service. He provided a professional drop off of our POD and a fast, friendly and reliable pick up when we were finished.
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March 2023 by Cindy Cillo
The POD was clean inside and out. I stored my furniture for 1 year and after unloading the furniture was in perfect condition.
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February 2023 by Dior Saursi (Saursi)
The drivers were fantastic. The product was good. Their staging of products and ability to deliver the container to the destination in a timely manner is not great.
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January 2023 by Jefferson Sankara
PODS is great. We had a very smooth experience moving from PA to WA. We managed to fit all our stuff in. It was surprisingly roomier than we expected. When we unpacked, things had moved slightly and nothing was broken. Even the ceramic pots my partner and I placed by the door last minute were intact! Overall, the experience was timely, professional and great value for money.
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December 2022 by Mike Bewley
I rented two 16' PODS for a long haul move. they missed 3 drop dates, no calls, they los my belongings, no call. I lost a lot of money paying movers to unload because they did not show up. I asked for compensation for the money I lost. They've been giving me the runaround for several weeks that I'll get paid. Today 12/28/22 I talked to 3 different representatives. Each had a different story about my refund. All refuse to let me speak with a manager and eventually after almost an hour of being put on hold, I get hung up on. Please do not even consider using PODS, you will be paying for a mi
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December 2022 by Brian Deighan
Extremely easy to use, great customer service and priced similar to any other storage unit. If you have short term storage needs, this is a great choice.
