The AT&T Store in Lehighton is highly praised for its friendly and helpful staff, making the experience of getting new devices or changing plans easy and stress-free. Customers appreciate the knowledgeable employees who assist with unlocking phones, lowering monthly plans, and resolving issues promptly. The staff, including individuals like CJ, Alex, and Jena, are noted for their excellent customer service and willingness to go above and beyond, such as filing insurance claims and ensuring repairs are handled efficiently. Many reviews highlight that the store does not give the runaround or make processes confusing, which makes customers feel valued and understood. The store offers a variety of devices, including phones, tablets, and smartwatches from popular brands, and provides flexible wireless plans, including prepaid options with no contracts or credit checks. Customers also enjoy the nationwide AT&T 5G service included with unlimited data plans. Overall, the Lehighton store is recognized for its helpful staff and positive customer experiences.
Miss Sierra was great!! friendly and she knew exactly what we had to do to help with my situation. which is fully resolved thanks to Miss Sierra please consider a nice big raise she definitely deserves it.
June 2025
Had the best experience here! I dread getting new phones and having to switch providers but the man John we had today was amazing!
June 2025
Jena was so helpful and knowledgeable! She helped me unlock my iPhone with no problems. Also helped me lower my monthly plan! I highly recommend requesting her to help with any service.
