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July 2025 by Brando Rumble
Miss Sierra was great!! friendly and she knew exactly what we had to do to help with my situation. which is fully resolved thanks to Miss Sierra please consider a nice big raise she definitely deserves it.
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June 2025 by belle kenna
Had the best experience here! I dread getting new phones and having to switch providers but the man John we had today was amazing!
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June 2025 by Paige Wehr
Jena was so helpful and knowledgeable! She helped me unlock my iPhone with no problems. Also helped me lower my monthly plan! I highly recommend requesting her to help with any service.
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May 2025 by Andrew Wertman
I dread getting a new phone or changing my plan, but this store makes it a breeze. They don't give you the run around, or make it confusing. Every single person I've worked with fixed my problem or did thier best to get me exactly what I needed! A 5 start review is not a strong enough review!
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May 2025 by beth whiting
Last night I went to the lehighton store. Spoke to CJ. Told him what happened at their store in Allentown on tilghman Street and Cj took the time to look up my acct and see that I had insurance. CJ went ahead and filed a claim for me. The next day I went to Easton and got my phone repaired. I would let everybody know the best store because the workers like CJ are there to help you and figure out what is wrong with your phone. Wonderful customer service in Lehighton great workers
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April 2025 by stma111
Went in for an issue I was told (via a phone call) that could be fixed, but I needed to come into the store.. no problem! Drove the 40 minutes, walked into the store and was told “nope, we can’t do that.” ???
After attempting to make these account “changes”, I told the associate “forget it, I’ll just get a new phone.”
From that point, this guy turned into a full blown used car salesman ! Fast talking/pushing all this crap I didn’t want/and making changes that would have me signing up for ATT Air for internet service ?????
After 20 minutes of a “sell-job”, I finally walked out of the store in disgust.
I definitely won’t be returning to the Lehighton location
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July 2024 by Michelle Segan
Very friendly and very helpful I can’t remember the guys name that helped me
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July 2024 by DigDigDig
I've had phones with these guys for 10 years, always an insurance policy for like 15 A MONTH FOR A DECADE.....NEVER, I repeat, NEVER get the insurance. I filed a claim with their the insurance for the first time, and it's a third party...and I have to drive over an hour, then wait up to 2 hours just to get my battery replaced! As soon as I do so, I'm canceling their janky insurance and never getting it again! Weak sauce. Probably will eventually go to prepaid phones from Walmart after this rubbish.
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July 2024 by mickey tatusko
Quick service answered all questions
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July 2024 by Patricia Rupert
Great customer service!!
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July 2024 by David Ratajczak
Staff was helpful and knowledgeable
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July 2024 by David Scott
They always help us when we go for our phone time great people.
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June 2024 by Chuck Byers
ATT raised the price of their glass cover replacement from $8 ton$10 which is not what I signed the contract for. Totally unacceptable!!!! I’m sure it’s written in fine print that they can do that but not a way to conduct business. Maybe verizon will honor their promises
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June 2024 by Donna Stinson
Love my AT&T guys at the Lehighton location! Alex and CJ are rock stars and take the best care of their customers! Give them a raise!!
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May 2024 by Jennifer Reynolds
I was seeing an under five minutes down by the name of Alex from the Lehighton Pennsylvania office did a phenomenal job. He resolved my issue within 10 minutes very knowledgeable and polite. You need more people like that at your store.
