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November 2023 by Michael Kuchavik
Over the past 6 months I have been looking at a variety of vehicles, Everyone at Lehighton Ford was truly amazing to work with and went above and beyond my expectations. They have truly earned a customer for life and I will definitely be back in a few months for another vehicle.Nick and Mike were amazing, accommodating and helped us through the process, educated me and did everything they could to make the deal happen. This dealerships team makes it a great place to do business with.
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November 2023 by Deb cinamella
Purchased an Escape today at Lehighton Ford. Debbie was exceptional on going over everything about the car. Charlie was great at getting all the paperwork together and making the sale. Stephen was good at his job in finance. The guy that put on my license plate holder on without batting an eye, and the guy that looked up an accessory I wanted were great. Also Greg was there to talk with us, and answer questions about car parts and services. The team is very polite, and helpful, and they all work together to make your experience the best. I recommend them to anyone who wants to purchase a car.
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October 2023 by Devon Wescoe
Nick is a great guy to deal with, knows his stuff, as well as the rest of the team, Stormy/Norm, knows how to pick the best vehicles! Very happy with our purchase of a 2018 Ford F150. Best place to go in the area, felt very secure, unlike going to a lot of the other dealerships nearby, you never know what you are going to get, more then likely a lemon. We were treated amazing (except they wouldn’t give us a free hat)!! When I went to the Kia dealership before we went here, they treated me horribly! Love Ford of Lehighton, stop thinking about it and go get you a Ford??…….and tell them I sent you
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October 2023 by Regina Turner-DAncona
Mike and Nick were amazing. Not only did I get the suv that I have been wanting for a while but also they got my husband into a newer car. Both these men went above and beyond. They know how to treat customers & make sure you are happy before you walk out the door. If you have not been to Lehighton Ford, I highly recommend them. You won’t be disappointed
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October 2023 by Gary Wilkening
This is the place to go if your care about REAL Customer Service. I had catastrophic engine failure in my 2016 F-150 on the tollway near Leighton recently and being from Minnesota it was luck of the draw where it happened.I can tell you from the moment that I met the staff, from the GM to the Service manager, I felt confident that I would be treated fair and the end result would be as expected.What I didn't realize is that I would be treated as if I lived in that small town and was a previous customer. Brandon, the Service Manager, kept me in the loop, made me feel as if my job was his priority and gladly answered any questions I had.This is the place to do business. Great customer service and a job well done.
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September 2023 by George Price
I have never in my life had such an amazingly enjoyable experience buying a vehicle. Starting at the top Debbie handled the sale and was tremendous. Friendly and polite and most importantly no pressure. It took us over a week to get down to the dealership and only received a single reminder call. Mike handled the numbers and made it a complete no haggle experience. He had the numbers done in less than 45 minutes and met all of my asks. Steve handled the contracting and did an amazing job explaining everything! Both thorough and quick.I have been a Dodge guy my whole life but I will tell you, this team will make me consider switching when I am ready for my next one now that the wife has hers.
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September 2023 by Piero Sassu
Great NEW car purchase experience! No pressure, no hassle, no complications, no harassment, and best of all no bull%#@%Purchased additional Ford accessories through parts, arrived within a day and installed immediately before I took delivery. Everything went according to my timeline, no hiccups, and kept me informed during the whole process. GREAT and FRIENDLY STAFF! Excellent Parts and Service Departments!Thanks to Mike, Steve, Charlie, Todd, and especially my salesperson Debbie who really made this a great experience! This is how purchasing an automobile should be! AAAAA+++++ all the way, THANK YOU Lehighton Ford! BTW...This Ford dealer DOES NOT mark up new vehicles over MSRP like most other dealer's do.
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September 2023 by Aaron Houseman
My overall experience was a great one. Totally recommend the Sales department at Lehighton Ford. I was never spun in circles and absolutely no bull**** unlike Koch 33, Bethlehem Ford and Ciocca. I was unimpressed with the attention to detail and care towards me (the customer) and after my bad experiences with the other dealerships, multiple coworkers referred me to Lehighton Ford. They were completely honest from the start. They treated me more like a human and less like a sack of money. The process was easy and simple. They have made a life customer from this purchase. Nick was awesome to deal with. Big thanks to Steve, Michael, Adam and Nick. A few dealerships in the valley need to sit back and learn how to sell a vehicle from Lehighton. Lehighton Ford has bought a customer for life. The hour drive is worth it in savings and less stress when dealing with Lehighton Ford.I began my search looking for a 2023 Super Duty. Ford was having trouble making enough trucks to fill orders and some people have been waiting 2 years for a truck. Dealerships are not able to keep promises to customers due to the shortage of parts. I knew all this going in. Every dealership told me MSRP was the price. Spent hours at local dealerships in the Lehigh Valley. Each one was shady and would not budge on prices. Co-workers sent me to Lehighton (over an hour away) after they heard my experiences.Over the phone in 5 minutes, I was able to secure a better price than all the other dealerships and I was taken seriously. Made the trip up and placed an order for my truck in Feb of 2023. Lehighton even honored the X-Plan (Ford Company) discount which the other dealerships would not even honor…. To not honor your own brands discount is something of disgust, take notes Koch 33… My truck took 8 months to be scheduled, built, shipped, and delivered. Many people are now going on 3 years without a truck from Ford. Even with the threat of UAW strikes, parts constraints and limits on truck package builds, Lehighton made it happen for me and a few others this year. I couldn’t be happier.During my entire wait, Nick (Salesman) and Michael (Sales Manager) were always there to answer my questions. I would call Nick at least every month to check in and no matter what he didn’t feel bothered he would always call back or speak to me right then and there making sure that I at least found answers to my questions. I always got the vibe that Nick loves his job and takes pride in his work. I knew I would not be left down with a guy like Nick. Nick was awesome!The day of the sale, I was never pressured to make any changes I had the exact truck I ordered. The sale went great and I left a very happy customer. Also, do not forget to get a slushie…. I did…
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September 2023 by Pamela Sarley-Derr
After having several negative experiences at a different Ford location, I switched to Lehighton Ford, and I'm very glad I did. They have been taking excellent care of my leased Escape for the last year. So, when I decided to buy it out of the lease this past weekend, I went to Lehighton Ford. I had such an easy experience! It was by far the least stressful car buying experience I have ever had. There was no pressure for anything beyond what we could afford, and the process was very quick. I think this is the only time I left a car dealership actually feeling good. Thank you, Lehighton Ford!
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August 2023 by Nathan Troxell
This place sets the standard. The transparency and fairness of this dealership is unmatched. Mike and Nick were super helpful when it came time to evaluate my trade and get into my factory ordered bronco. I felt more like a family member in this dealership than a customer. Extremely welcoming, extremely fair, and I left here with everything I wanted PLUS a great warranty that Mike fit to my needs personally. I would recommend lehighton ford to everyone. 100% will be going back there, whether it’s for service, a vehicle, or just to drink slushees and hang out.
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August 2023 by Melissa Orsulak
The entire staff at Lehighton Ford are amazing! They are true professionals and made my purchase smooth and easy! Great communication and the BEST customer service ever! I highly recommend Lehighton Ford! Best around!
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August 2023 by Roman Kaniuga
Brought my vehicle in for warranty servicing but turned out to be something else. Informed me I required changing plugs and a new coil pack, ultimately charging me almost $500. Took the car back, the engine compartment rubber weatherstripping along the cowl was improperly replaced and the top plastic engine cover wasn’t secured. But now it’s exhibiting fault codes which I will need to have addressed by an independent mechanic and running rougher then when I brought the vehicle in. My Escape ran perfectly, now it’s not. Several people discouraged me from going to this dealership but I ignored them. Lehighton Ford’s only response was “Sorry for that”. All businesses have mishaps but the ones that stand behind their work are the ones that are worthy of a second chance. Lehighton Ford isn’t one of them.
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July 2023 by Fran Staich
Last week my husband and I went to see what my options were to turn in my leased 2019 ranger. We meet with Debbie who was very helpful. We went back a couple days later and decided to not lease another vehicle but to finance one instead! Mike, Steve and Debbie were so nice and very helpful in making the decision on my new Ford Edge. They were not pushy or anything. The team at Lehighton Ford are amazing. If you are in the market for and new or preowned vehicle go see Debbie and she will hook you up! Thank you Lehighton Ford!! I absolutely love my new baby!!
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June 2023 by Joseph Ricker
The team at Lehighton Ford is amazing. We have had great experiences buying and leasing cars over the past several years from here, including a most recent purchase of a '21 Ford Explorer. Any service needs, you can trust the team at Lehighton Ford to get the job done right.
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June 2023 by David Krause
Had to take 2022 F150 in for a computer recall. Making appointment was efficient, serviced as promised with great communication and customer focus! Love their service Dept.