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“My postage had gotten lost, but the employee Taryn was helpful in helping me track it down and reached out to the appropriate customer service teams to help get a resolution. I am thankful she was able to help rectify the situation. Thank you, Taryn for your dedication to helping me locate my missing mail! Would 100% recommend going here to ship something!”
“I showed up to the UPS Store almost an hour after it had already closed and was sitting in my car trying to figure out what to do next. One of the employees came out, noticed me sitting there, and actually walked over to ask if I needed help. When I explained I was just trying to return a package, they offered to take it and make sure it got shipped out for me—even though the store was already closed! That level of kindness and customer service is rare these days, and I was so grateful. Huge thanks to the team here for going above and beyond!”
“Very convenient location. Often busy, but customer service is efficient. Tried to up charge for additional packing on an Amazon return on this visit. One order shipped by Amazon consisting of the two boxes was returned. Bar code provided by Amazon produced one return label. Store personnel indicated an additional box and packaging would be required at a cost over $28. Eventually, agreed to tape the two original boxes together for return with the single return label. Should be better process coordination with UPS shipping and Anazon.”
“Very friendly service here. I’m here from out of town on business and stopped in to arrange to see if they can receive a delivery of my prescription refills delivered. The answer was “yes” for a 1 time fee of $10 and would need to pickup within 7-days. Very helpful!”
“I had a great experience with Nimisha! She was so helpful and patient with walking me through the notarization process as well as fingerprinting that I needed. I am so appreciative and would absolutely recommend going here for all those needs and more!”
“Kimberly made my experience a professional one and built a connection with me which I greatly appreciated. She is always hard working every time I go in and she also knows her job very well. She is always friendly and easy to work with. We get right down to business which I love since my time is limited when I go in at times. Great job Kimberly, keep up the great work!”
“Very helpful and much cheaper than post office. Sales person done everything he could to help me out. Will definitely be coming every time I need to ship anything”
“I have been coming to this location for the last several years for Amazon returns and other package mailing. Almost always either have no wait at all or a quick moving line. Very kind and incredibly helpful staff, efficient service, and get what I need accomplished without hassle.”
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“I was recently in the UPS store, it was a very pleasant experience a sweet girl named Michelle waited on me and helped me with everything I needed! Thank you Michelle!”