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January 2024 by Zoe Lackey
Hey, guys. I love this spot so much. I also love animals so much. I don’t mean to sound like a Karen- the last time I was in the adoptable cats’ litter boxes could have been changed. Not for my comfort, but for the cats. It could have also been busy and they were getting to it later. I just love animals and like to see them in the most minimal amount of stress. But I have been taken care of and treated well as a customer totally.
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January 2024 by Sue Smith
Pet Plus is close by-& is in a very convenient location. The team member was very helpful & pleasant.
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January 2024 by Diane Schmidt
A great place to build your pet supply basket!
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January 2024 by John Enerson
Love being able to wash my dog here! There are 3 wash stations, and I don’t think I’ve ever had to wait for one of them. It’s clean as well. I like that they have a punch card for washing too
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January 2024 by brandon heisley
Sure, you can order from Chewey. Or you could embrace a local business if only for last-minute shopping. A place where you can bring your oversized cujo and wash him yourself. A place where you can see and relate to a smiling face. You can order online for bulk savings... but save yourself to meet those who love pets.
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December 2023 by Sabrina Vasiliadis
I recently adopted an adult dog from a rescue and am working on getting her bathed. I don't know her history and want to take it slow. I asked them if it would be possible for me to just bring her in to get her used to the tub and they encouraged it which was lovely to hear. I brought her in the next day to try with no plans of bathing her or getting her wet. An employee (woman with very short hair, I'm sorry I wish I knew your name) who has helped me there before, was disinfecting a tub and even helped me to encourage her up the steps and she went up! Then the manager, Steven I believe was his name, said hello to my dog and I explained what we were doing and he asked if he could come in to the bathing area. He went above and beyond for us and got in the tub to help me get her accustomed! I was beyond impressed and appreciative. Several workers commended me for taking things slow with her which was super reassuring to me because I didn't want to be an inconvenience for them.On top of this the baths and bathing area is super well maintained and disinfected after every dog! I love knowing the baths are clean and the workers were so helpful in the process. I can't praise them enough. I'm looking forward to actually bathing her there. We will be doing all of our baths there! They also have a great deal of 5 baths for 40 dollars! It's hard to beat the convenience! Thank you so much PSP!
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December 2023 by Christine Weltmer
I love this store because they always have a great variety and their sales are great! Coupons are often available.
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November 2023 by Peter Quach
I brought my dogs in for their usual bath. However, this time, one of my dogs pee on the ground on the store. I had to apologize for my dog peeing, and I had to sit down for a period of time to clean the area, and to make sure the area was cleaned. I was forced to feel bad for the incident.
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October 2023 by Brad Carlson
Your employees need to be trained on courtesy, responsibility and informing customers about sale items, etc. We took two items listed as on sale from the rack and took them to check out. The items came up as full price and not on sale. Upon noticing this walking out the door, I walked back in to ask about why we did not receive the sale price. The response, “It’s for members only,” was all I received. I stood there not understanding. A follow up response came, “Members only,” as if I was supposed to know something more. Finally, no effort was made to enroll me as a member or to do a refund or resale of the items with me as a member. So if I was a member I would have received the sale price, yet the employee took no time to mention this or even point out during the sale process that only members will receive the sale price we saw on the shelf. It doesn’t take much when you are employed somewhere to welcome in customers and discuss everything with them related to the sale of items within the premises BEFORE checking them out. That is customer service which significantly lacks in this regard within Pet Supplies Plus Lemoyne.
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October 2023 by Elizabeth Dettrey
A place to stop in for what you are looking for is a must!
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October 2023 by Shorty G
This store is my "Go Too" place. I bring my big dog to the store and we are so welcomed. The wash station has the 3 bays! Love it. I love to bath my little 110 pounder pup there. The last 2 times I was there the bays were dirty. Which is NOT normal. So I suspected extreme business, I mentioned the dirty situation,this to the staff. They apologized and came over to try a quick clean.You guys are wonderful! I will keep giving you my business as long as you maintain the great staff.Congratulations!!!!!
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September 2023 by erika geserer
Nice selection and items found which were not carried at other Pet Supply Stores.
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September 2023 by Dani Boyer
Always running sales and the staff members are always helpful and kind.
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September 2023 by Raymond Hanley
Great place to wash your dog! Very friendly staff and clean space
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August 2023 by BJS
Great service provided at this pet shop supplies store and competitive pricing as well if you become a Rewards member which only takes a few minutes online and it's free to do! I love that you can do curbside pickup within an hour as well as same day free delivery and it is free no gimmick!
