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December 2023 by Jesse Barnes
I have been a T-Mobile customer for several years, never have I experienced that they tell me to get a Visa card and that I wouldn't have to pay the 5.00 cash extra. When I get the Visa card to pay my bill they said I still have to pay the 5.00 extra, not fair
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December 2023 by CH Johnson
WORST place to buy a phone. They sell u the cheapest phone to make commissions. They don't care about their customers and only about the money. Don't EVER go to this location. WORST TMOBILE EVER
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September 2023 by Claudia Rubino
This morning went to this T-Mobile shop in Lemoyne TERRIBILE TERRIBILE service…The lady who was in the front by the name Misty was just so unprofessional and nastyDidn’t help us at all she insisted we called costumer support services and “do it yourself “ instead of her helping us out doesn’t make any sense when they are in the store to help the costumers. Insisted on saying for about 30 mins straight how we should come back to the store when the costumer service line opens at 10 because she didn’t want to help us at all but instead we do it ourselves when it’s impossible because we have to do it in person store. Never coming back to this location ever very very RUDE!!
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September 2023 by R Nixon
This person still works here (read below) and actually said to me as I was walking out "you should learn English".I didn't recognize her but she clearly did me, and was completely unprofessional from the start of my simple questions about caller ID. I said "what's going on, this is extremely unprofessional" and was walking out when she made what I can only assume is a racist slight at heritage or something petty.I previously had a bad experience like 3 years ago and you can see I updated that bad review.. but clearly this place deserves a 1 star. Wow2+years agoI previously had a bad review of this store as I had a completely unprofessional and unproductive visit .. even in that review I stated that was a shame because this location served me well in the passed. I got a call that this location is under new management and the new manager was very helpful and insightful on the phone. I was glad to hear these 2 that led to that poor review aren't here .. and I hope they aren't in customer service.
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August 2023 by Bill Hursch
Misty help me with getting a new phone. She was very helpful and very funny. I had a great experience.
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June 2023 by Diana
They were so helpful having us set up a new device.
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June 2023 by Daniel Goodwin
Better than most other t-mobile stores in the camp hill area
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May 2023 by janki thaker
Great Staff. We were there to upgrade our plan and Misty Thompson was very helpful and did amazing job.Def. We will recommend this place. Thanks!
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April 2023 by Juan Roque
Called them stopped by for the WiFi now being offered in my area very courteous and knowledgeable young woman helped me through the whole process very pleased and highly recommend for sure thank T-Mobile
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February 2023 by GrandCru Hospitality
Amazing staff, helped me get everything from my broken screen old phone to the new one. Marcy did a excellent job, very helpful and kind staff. Definitely recommend, I will return. Thank you very much again. Kudos
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February 2023 by Nicholas Pachella
This is not a T-mobile store. It is a third party that is allowed to use T-mobile signage. I went in there to get a new iPhone. They messed up the transfer, costing me many many…many hours. They weren’t able to correct their mistake, Apple store had no clue, finally fixed when I took it to the actual T mobile store in Mechanicsburg. Worst part is they never admitted fault. Avoid this store!
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December 2022 by George Garman
Clean store with friendly, knowledgeable staff. Fast service; usually no wait
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August 2022 by susan Martin
Don't go to this store. Manager is unreasonable rude and not helpful with anything. I am all but ready to drop service and go to another one very very unhappy
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January 2022 by Jessica
I understand it's New Years Eve, no one wants to be working but the lady working here refused to help us without an attitude, not even 5 minutes in, we just simply left because she couldn't be of any help without making disrespectful comments. She proceeded to stare out the window at us once we got in our car.. disrespectful and just plain WEIRD.
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September 2021 by Lee Eledge
Kevin is a great guy and stands behind a 100% satisfaction and transparency policy. Quick to assist and knowledgeable. An asset to the wireless community for sure!
