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August 2022 by Braydyn Mcilroy
Nice and helpful people, their just a little slow
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July 2021 by Kathleen Biddinger
They are a great Bank, I would recommend them to anyone...They are very helpful and kind, because I had a situation way back. And they were there to help me solved it..And I would never trust another bank with my banking....
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June 2021 by Trisha Appleman
Very disappointed. Customer service was awful 6/11/21. I don't plan on using Lewisburg branch anymore.
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August 2020 by Aaron Brought
ATM incorrectly charging credit union members a fee. Management was aware of this and we were told that it was only temporary until the "bugs were worked out". But, they said, just bring in the ATM receipt and we'll just credit it back to your account. Ok, no big deal. Two weeks later stopped by to make a deposit, and handed them the ATM receipt for the withdrawal I had just made. They looked at me like I had two heads. They had no idea what I was talking about. After a quick call to management (Danville, I believe) I was told they were not doing that, and, I was instructed on the proper way to use an ATM. ("It asks you if you want to accept the charge, just say no") Of course at that point, it's about principal and standing up to unethical business practices. I withdrew my money and closed my account. They ultimately lost a customer over $1.50. BTW, the tellers are very nice and very helpful, but of course, they have to play by managements rules.Edit: The previous month, they had refunded the fee on 2 occasions. My wife and I were assured this was only temporary until the ATM was fixed, and they would continue to refund until that time. No big deal. Three weeks later they have no idea what I'm talking about.
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July 2020 by Ashley Meyer
Went to the one in Lewisburg and the teller lied to me about the amount I was able to take out in the drive through. I wasn’t allowed to take it out but my fiancé went today and no problem. I don’t recommend.
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June 2020 by Snow Bros
Never had a single problem and they are helpful
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March 2020 by lwy33pa
need to train people on how to do there job!
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October 2019 by Cheryl Jordan
Helpful and friendly
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January 2018 by Robert Beard
My wife and I are delighted with the service of this full featured credit union-bank. It offers ATM, debit cards, credit cards, online banking with an online register program, automatic bill pay, a credit line which you can borrow on in seconds (I just did), extremely friendly local officers. We love it and are very happy we switched to local banking.
