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October 2023 by robert losik
We needed to have several carpets stretched at our vacation house on Penn's Creek and were having difficulty finding someone to do the job. We called Oberdorf and spoke with Cody who explained that they only did stretching for carpets they installed but he would check with the owner. Cody got back quickly and said Oberdorf would do our project. He arranged for an estimate and we scheduled the work for a time we were at the house. The installers were prompt, most helpful and did a beautiful job. The carpets look like new! We highly recommend Oberdorf. Their customer service is outstanding.
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October 2023 by Pam Reeves
Fike Bros has knowledgeable staff that offer excellent customer service. Purchasing carpet was an easy process and the installation was fast, clean and professional. I would recommend as well as use Fuke Bros again!
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October 2023 by Donna Grafmyre
Friendly knowledgeable staff with great customer service!
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June 2023 by Alan Wilson
Very helpful
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December 2022 by Darlene S
The carpet seemed a little pricey, but it was top notch quality and the sales woman was so nice and accommodating!!
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December 2020 by Beau Hoffman
We purchased our kitchen flooring at Oberdorfs, as well as a runner for our grand stairwell. The employee did a wonderful job installing the runner. Everyone at Oberdorfs was great to work with.
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November 2020 by Dennis Faulk
Built our home 26 years ago. Kim installed all the carpet, wood floors and vinyl flooring. Our floors have battled the kids, Friends, dogs, cats and the weather, forgot about the extensive water damage. And folks, our floors still look great. Thank you Oberdorf Carpet One.
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October 2020 by Minty ICY
They installed new wood floor in my house and the person doing the installation made sure there was no gap between the new and existing wood floor. It was installed on- time and every day my house was left clean and safe. People in the office were nice and knowledgeable.
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October 2020 by Rich Tawney
Owners are aggressive and rude.
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May 2020 by Heather Day Guy
incredibly friendly, and helpful (and patient) staff!! Will definitely use for future projects!
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February 2019 by Krista Wagner
Nice store
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January 2019 by Daniel Greak
Knowledgeable, courteous, professional staff. Nice showroom.
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September 2018 by Art Ricard
Love this place
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January 2018 by Orion B.
We utilized Oberdorf's roughly 7-8 years ago now to replace the bedroom carpeting in our new (to us) home shortly after purchase. The selection is great, the install went very smooth, and we felt as though the pricing was very fair for the product and work provided. Late in 2017 we made the decision to replace the carpeting in our Living Room and on our staircase. Back to Oberdorf's we went! The team at Oberdorf's worked with us every step of the way. When the staircase didn't come out quite as expected; I reached out to Kim (owner) to see what options we had. Kim made several trips to our home to assess our concerns, the situation, and to provide us with detail around exactly how odd our situation was in the flooring world. The initial issue was neither the fault of us or the team at Oberdorf's but they wanted to work to make it right. We were presented several options to consider by the team and today (31Jan18) they came out to finalize the installation. The end product looks fantastic (my wife and I are ecstatic)! I would recommend Kim and his team to anyone that was looking for a flooring contractor for their project. With the level of service they provided; will continue to be return customers for sure!
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December 2017 by Christene Mitchell
Oh there are so many things to say but I will stick to just one thing. Ordered tile for my kitchen (total kitchen remodel), they came, measured, placed order. When came time to install, they said they couldn't install due to the fact that my house had a sub floor half concrete/half wood. Not their fault, not mine. I had to quickly pick some vinyl tile without knowing a price, etc. All I know is that there was ALOT less labor involved,. They charged me a 25% restocking fee to return the tile. It wasn't that I changed my mind, I wanted the porcelain tile -I still do...they couldn't install it (or they said they couldn't). Talked to my contractor that disagreed and said they should have been able to install. So I'm stuck with a floor I didn't want initially, they charged almost as much as what the tile floor would've costed, plus that restocking fee. A reputable place would have eaten the restocking fee cost to keep a customer...at the very least split the restocking fee with me but to charge me 100% of it and take no responsibility-unethical. Update: After posting my review the company saw my review and called me. They removed the restocking fee and we talked it out. I did appreciate the gesture.
