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April 2022 by Francis McFadden
I got an auto transport, worked great, employee hooked it up, and checked out the connections. Excellent service.
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April 2022 by Melanie Ettinger Hackenberg
I have not been there yet..but I will let you know....
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April 2022 by Marianne White
Called multiple times. Phone just rings.
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May 2021 by Carol Snyder
Frauds
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March 2021 by Jolene Wagner
Curious on phone call
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July 2020 by Jenny Brown
Disorganized and disinterested
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May 2019 by out and about with Don
Dont go to bucks garage for anything, you will be sorry you did, service is bad and customer service is worse ,sorry but i need to be honest.if you have small problem ,they turn it into a big problem and try to charge you alot of money, they tried to charge me 400.00 for a 25.00 fix ,shame on bucks .
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May 2019 by Kevin Adams
Charge 2 days because of their app don't work right. Should have been only one day
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April 2019 by Tim K
Go into get price on uhaul trailer an they said don't have one call uhaul that is bad service for uhaul
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December 2018 by Christene Mitchell
I'm writing this review in hopes of saving someone from the mistake I ALMOST made. On Monday, I called Buck's U-Haul to schedule a 10' truck for a quick local furniture move for Saturday. Person who took my call was less than thrilled but whatever. She books my reservation and says "well I hope they send us a truck". So I say "what do you mean...is there a chance you won't have the truck when I need it?" I get dead silence on the phone. So fast forward to Thursday, when the comment the person made keeps nagging at me, I have my husband call to "make sure" our truck will be there for us on Saturday. They tell him they have no control over U-Haul (wait aren't they the U-Haul Neighborhood Dealer?) and who knows if they will have the truck we need...we should get a call by 6pm the night BEFORE we are scheduled to pick up the truck to tell us if they will have a truck or not. I have people scheduled to help us on Saturday, I have the people we are buying the furniture from waiting for us to come at a certain time on Saturday. I can't be told less than a day before that the truck isn't available leaving me with no time to make other arrangements (this is why I called on Monday and not Friday). Why did they make the reservation if there was a chance they couldn't fulfill it??? So, beyond frustrated, we call U-Haul headquarters and thank goodness we did. As a courtesy U-Haul headquarters called them about our reservation, and they told U-Haul they didn't have the man power to get the truck to accommodate us...so I say again why did they make the reservation instead of just saying, sorry we can't accommodate a 10' truck? Makes me wonder if they can accommodate any truck quite honestly. After much back and forth, U-Haul headquarters ended up finding it at another dealer and we have to pick up a day earlier but we will not be charged extra. Altogether I can't say I love U-Haul, but since they are the only real game in town my advice is to all that read this...deal directly with U-Haul (either online or on the phone) and schedule everything directly with them. It doesn't appear that these local places have a clue as to how to run the U-Haul business.
