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March 2024 by Hear Me Out Studio
Marquise was so helpful. He was very professional, knowledgeable and patient with me. He set up my phone and everything for me for no charge.
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March 2024 by Bobbijo Adlon
Love it
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February 2024 by nikki treaster
Said Sunday they were open made a 20mile trip out only to find out they weren't even open the sign in the window so they were
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September 2023 by Molly Burkholder
Worst customer service.
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August 2023 by Tony Shawver
Good costumer service she was right on it. cricket is about the only place I'll go to I've tried others I had straight talk for years. till I kept getting dropped calls talking to my dad in another state..
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June 2023 by Deb Rothrock
Extremely helpful much better than consumer cellular
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May 2023 by dorothy kerstetter
I went to the store because we were having issues with text messages. If our phone was turned off, we wouldn't receive the texts after we turned our phone on. The lady (I didn't get her name) was so nice, and she was busy, it was over the lunch hour so part of the time she was alone. She got this problem figured out by process of elimination, which took her at least 45 minutes to do . She then asked me if my speaker to my ear worked. I said "No it hasn't worked for at least a year and a half I told her I took it to the Cricket store at the mall and they told me I needed a new phone". She said " of course they did". She then cleaned the speaker area with an alcohol pad and a toothbrush, she then called me with her phone and I could hear her without having to turn on the speaker, which I had been doing for a year and a half. I AM SOOO IMPRESSED WITH HER! The store at lewiston has ALWAYS been so helpful with us. Not sure of your name but you were working today around 1p.m. and you were amazing. THANK YOU!
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May 2023 by Angela Bingaman
They are nice people ILike my phone is cheap
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April 2023 by John Reis
Third 3rd or 4th phone I bought this year. Those guys n gals are the absolute Best !!! FACT
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April 2023 by lynn may
Got out new phones there I got no complaints except my phone don't allow me to do lives to sell things
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March 2023 by Jamez Fultz
I stopped in at the store today to pay my bill. For some reason auto pay got disconnected from my account and didn't get notification till March 7 4:38am, bill was due March 6th. They shut off my phone at midnight March 6th. I asked them why they did that Verizon at least gives you 48hrs to pay bills especially over the weekend. They responded that we aren't Verizon, then asked why I have to buy another phone already after another yr. Ray's response was "we give you a better price for what you buy if you don't like it go back to Verizon". My response was not tactful but I threw my phone on the ground and said you can have my junk phone, Sir you have bad customer service I'll gladly go back to Verizon if I have to buy a new phone every yr. You sell me a junk $300 Motorola phone that you said last yr was the best out because I refuse to go to the iphone. Phone freezes up 20 times a day, pops up saying can't load wait, or app wait or something else can't load or I have to reset it. I cleaned it up and reset it to factory reset and still does the same garbage. called customer service support and just got hung up on so next month back to Verizon for $125 vs $105 new phones that last at least 2 yrs. With Verizon for 25 yrs before I came to cricket not a good idea.
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March 2023 by Melody Flory
should be No startscause I went in there and didn't get any help with my cricket app not working on my phone. Not the first time I have had bad service at this location! Not a happy customer at all!!!!
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September 2022 by Seth Yocum
I'm completely tech illiterate, they not only explained everything but Seth everything up for me. Much better than Walmart.
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September 2022 by Yvonne Peachey
Ray spent over 2 hours working to get my phone working again...I was SO grateful for his knowledge and perseverance!
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July 2022 by Jim Rapp
Updated phones, Garret was a great help, with wife and I. He helped us pick out phones for our needs and patience with us. Set new phones up for us and answered all our concerns.
