-
August 2022 by Jessica Sharer
I opened an account with Somerset trust in Westmont in 2004, But now I live in Sidman. Sometimes it’s a real pain to get down to Richland to do my banking, but if I’m already in the portage area Lily’s only a few miles down the road and I can do my banking there. Plus the staff there are extremely friendly. 5⭐️ For sure!!!
-
February 2022 by Aleesha Mcfadden
When asked for 7 years of bank statements I was told it would cost $3 per statement so we are talking $252 yes the teller responds I said that’s really expensive I just had my grandmothers printed at scotdale trust and they didn’t charge her a dime also if u get things printed at the public library it cost 25cents a sheet. I said well I really only need two transactions from each statement is that possible she responded no you would need to print each statement. I told her I think that’s a little excessive and asked do you think to which she responded with a question as a smart mouth “do you not receive monthly statements” YES! I have and I kept 5years of them in a binder which is at my exes house and I’m unable to retrieve them if I didn’t need them I would not be asking the only trusted source I have to retrieve them! I regret ever banking with them also they hold deposits and push through withdrawals so they can make their $35 over draft fees my checks usually got deposited at midnight now they wait until 7,8 sometimes 9am I never know when they are going to put my deposit in but I no longer trust this bank just look at the google reviews!!!! Honestly where is that money going it cost $60 for ink and what $4 for paper where is the other $190 going? Ridiculous!!!!
-
February 2021 by Lisa Hall
Multiple mistakes happening. Account was hacked, they covered the amount, then took the money back out, then put the money back in, almost bounced checks because of their disorganization, got a new card, they didn’t set it up correctly with savings. Went to get that fixed and they mistakingly shut the whole card down... did not know that until I went to use my card for groceries. It was denied, went home without groceries... anyway all this is happening without one apology or one person giving me the time of day to answer my questions. I just closed my account.
-
January 2021 by Debby Faner
I love somerset trust company. never had an issue. the meyersdale banks are wonderful
-
August 2020 by Amanda Malvito
Have a joint account with my husband. Husbands card got hacked. Won't give me any info on MY account because its his card. Whats the point of a joint account if you can't get information on it. So I'm supposed to wait till 430 when he gets home to find anything out. In the meantime he can't get lunch or gas if he needs it because his card is suspended. All because they wont tell me anything on my own account. Closing my accounts yes more then one very soon.
-
July 2020 by Lauren Michelle
I had an issue and tried endlessly to get some help or a response. It's been a month, and still nothing. I even emailed a branch manager. No response. I hit a rough patch and they just didn't care. They don't care about people, they care about money.
-
March 2020 by Corey Stouffer
Somerset trust was highly recommended to us for an outlet, on a business loan. I was treated poorly on several occasions, by two different representatives at Somerset trust. I felt like just another number, instead of a valued customer. The final person we were dealing with could not have a normal level headed conversation, and refused to explain the answer given. I do not recommend them to anybody.
-
January 2018 by touch my sprite and die real talk
Shut up Andrew or you might get your head smacked off the bus window again
-
October 2016 by Theresa Clinemyer
Very helpful friendly the best
-
September 2013 by Andrew Gruse
The ATM is mainly for decoration.
