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December 2023 by squiral Pearl
I had the most amazing experience tonight at the store. Ian was so amazing and helping me get a new phone very respectful and he knows what he’s doing . Ian services was the best! He truly is a nice young man. I would recommend him to help anyone.Cheryl
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November 2023 by Ragen Horst
I had a fantastic experience here. I worked with Edward (Eddie) on moving my cell phone from another carrier. Eddie was friendly, helpful, competent, and respectful of my time. He actively worked to get me the best monthly price and all promotions he was able. Highly recommend!
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September 2023 by Kathleen Beiler
Customer service was not knowledgeable. Received much better service at another AT&T. Apparently I should have asked for Eddie!
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September 2023 by Emily Joy
Was here twice in 1 day to ADD 2 additional lines to my plan. Eddie was super helpful and made the experience GREAT!!!! He was very knowledgeable and explained everything and answered the many questions we had.Also was super friendly!!!!Will deffinetly be back!!!!!!!
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August 2023 by Marion Brenner
I dread getting new phones because it always took hours in the past, plus the constant "did you want to add on this?". Walked in and met with Eddie and it was the easiest and quickest purchase and transfer of new phones I have ever had. Go see Eddie! He is 5 stars all around.
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July 2023 by TJ
Ian Vazquez at the Lititz AT&T store does a great job at getting you the right plan for what you're looking for in a phone service. He is very knowledgeable and has great customer service skills.
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July 2023 by Sarah Hornberger
Was sent to this store by AT&T chat support. Though they couldn't help me due to my trade-in issue needing to be resolved through AT&T corporate. Helped me through a (way too) long support call and were easily the MOST helpful people I dealt with in my trade-in debacle. I will now be doing all my AT&Ting at this location.
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May 2023 by Bella Hosler
We went to the Lititz AT&T store and met with a guy named Eddie. He was very friendly and helpful. He made us feel very welcome and help us out as individuals to our need than an overall customer experience. Thanks Eddie for the service you do!!
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May 2023 by Greta Grim
Edward T! I doubt many employees rate as high as Edward. Polite, efficient, respectful, all around perfect employee! Please keep him there, because I will never step foot in the ephrata location EVER again! Edward, keep up the awesome attitude!!
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May 2023 by Diamondback Contracting
Recently visited this store for a new phone. Hector was a pleasure to work with. He took his time and made sure we got everything we needed as well as all applicable discounts. I HIGHLY would recommend this store.
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April 2023 by csparksb56 “csparksb56”
I showed up to this store this past Friday looking to upgrade my iPhone 8. Originally, I did not plan on getting an iPhone 14 but Edward did an excellent job guiding me. Also, I was impressed with his knowledge of the products, plans, and process. In addition, he was quite skilled at multitasking. He remained attentive to me as he took phone calls and begin waiting on another couple. I did not feel pressured or rushed during the visit. And I appreciated his genuineness and sense of humor. I would recommend Edward to family members, friends, and new customers alike.
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April 2023 by Diane Movinsky
Edward Remollini was wonderful to work with. Friendly, helpful and attentive. Answered every question we had, explained everything we were unsure of and walked us through our iPhone upgrades step by step. Highly recommend Edward! Thank you so much!
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February 2023 by Jennifer McCusker
Eddie was a fabulous! He was fast, positive and made my phone issues go away! Very happy that he showed me the new Samsung23. Totally love it! With 200 pixels, who wouldn't. Photos are everything & the stylus is so cool. Go see Eddie!
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February 2023 by Lexie Kreider
I had to switch my phone number from Verizon and Edward was so fantastic and helpful! Very friendly and kind. If I have any issues, I will definitely go back in to ask for help!
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December 2022 by Eden Wickenheiser
Edward is the man! He was the only employee in the store and bounced back and forth between 4 other sets of customers including ourselves and satisfied everyone’s needs! He saved us over $100 a month and we even unexpectedly walked out with another phone still for cheaper than we were paying! This man deserves a promotion! We love you Edward!
