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January 2024 by Jon Geiman
I've been taking my 17 year old GMC Savannah to this garage for 5-6 years. Sometimes it takes a fair amount of work to keep me safe and legal. I understand that. My van has enough miles to have been to the moon and part way back.Recently my transmission has begun to shift sluggishly. I was impressed that they nicely told me that there was not much they could do without costing more than the van was worth. They could have tried this and that and then charged me a couple hundred dollars but they did not. Yes, I was impressed.
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December 2023 by Vincent W.
This used to be my favorite garage... My truck broke down and I had it towed to the shop. I called ahead to make sure it was ok and schedule it to be seen. I asked them to call me before doing any work and to let me know what they found. I mentioned that the truck had been acting funny electrically, maybe a grounding issue and may have something to do with why it abruptly stopped running. They told me it was scheduled for that Friday. I called later that day and they said they hadn't looked at it. When I called on Monday, they didn't look at it again and I assumed they were busy and gave them a pass. Well, a few more days had passed, now Thursday, so I called in and asked about the truck. Their response was that they could figure out what was wrong. The said, "We couldn't get gas but got that figured out but now there was no spark." Then proceeded to say that the mechanic wasn't there and they couldn't give me any more details. I called on Friday because they hadn't called me back. They said they hadn't looked at it. So I called again on the next Monday they said they'd have the mechanic call me back. They left a message. Here's what they said,""Hello this is Jeff from brunnerville garage calling to talk about the dodge ram truck I tested it out first and it didn't have any fuel pressure so I put in a fuel pump, replaced a fuel tank strap, and a brake line, now after testing and can't get spark we think it's the computer. After looking at all the repairs, you're looking pretty close to $1400 so give me a direction of what direction you would like to go here a telephone number here is 717-626-2861 thank you bye..." They never asked if I wanted any of this work done. Nor did they call me at all to tell me what was wrong until they already did $800 worth of work to my truck that I never asked them to do. Lastly, the most important part is that they said my computer was shot and that would cost another $600. So... if you aren't familiar with a car computer, the car computer tells the car to make the fuel pump run and for the spark plugs to work. So if the computer is bad those things won't work along with other components. Yes, they put in a new gas pump that cost $400 and $300 in labor when I'm positive that the fuel pump was totally fine. Did they even try to be respectful for their mistake and offer some decency of price reduction for trying to hustle me? No. So, I paid over $800 in parts and labor I did not approve and towed my truck to my house. Should I have paid? Interestingly, when I got my truck home, there was no oil and no coolant in my truck. Also, my battery was drained I can only imagine from them trying to start my truck a million times. I will never go back to this garage where they try to hustle the people they think don't know anything about cars.Don't use this garage!! They are not good people.
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September 2023 by David Forsberg
I needed a repair done on my truck within the week for a trip I was taking. They were able to get me in that week and got the repair done for a good price. I'd highly recommend them!
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June 2023 by Sariah Shenk
If I could give more stars I would!I had to pull into the lot after my engine started bucking late at night, and I had low oil. The shop was closed, but an employee was still there and he was incredibly kind and helped me with my car!! The owner showed up and was also very kind! They got me on the road again!
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April 2023 by Joe Saienni
I Drove an hour to look at a used truck at a dealership in Lititz Pa, I took it to Brunnerville Garage for a pre purchase inspection, they thoroughly checked it over and explained to me what they found. Though nothing major was found I used the information given to me back to the dealership and they knocked off a few dollars off the asking price. Thanks so much!!Service: Vehicle safety inspection
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February 2023 by Roig
Most reliable mechanic shop in Lititz
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August 2022 by Danny Kruse Sr
Honest, excellent service. Great people!
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January 2022 by Jeff Sweigart
Great place to go for all of your vehicles needs. I have known the owners for 41 years. Honest and trusted business
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December 2021 by R W
Best garage in Lancaster County !
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October 2021 by Jeffrey Fish
After being a disabled vehicle on the PA turnpike I had my vehicle towed to an "authorized" turnpike service center that was not even a little bit of help...so I called Brunnerville garage on the outside chance that they could help me and they could not have been more helpful. They bent over backwards to get me down the road even though I am from out of town...if you should be in the Lititz are and in need of vehicle repair, give them your business.... they deserve it!!
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July 2021 by Chuck Stork
Honest, trustworthy and excellent mechanics.
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October 2020 by Justin Bailey
The Brunnerville Garage is a trustworthy place to have work done on you're vehicle. They have been in business for quite some time and my family has used their services for years. They are reliable, have a good turnaround when it comes to time, and are fair when it comes to $$
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September 2020 by Paul Sweigart
Good good good
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July 2020 by Jason Burkholder
Excellent and friendly service as always! Got New tires put on today and the price was as great as the service !
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May 2020 by Evan
after getting an inspection and a tire alignment done here my car started making a scraping sound. i brought it in and they took care of it immediately. it ended up being unrelated to the work that they did
