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October 2020 by Andy Anderson
Definitely not a good place to bank for several reasons. Employees are not very friendly, parking lot is extremely difficult/confusing to maneuver, managers are not interested in small account bankers and the rates and penalties assessed are picayune.Exiting this parking lot is dangerous. To go eastbound (or southbound) requires navigating a very narrow road. To go westbound (or northbound) requires navigating pedestrians and turning only right onto heavy rt 501 North traffic. Westbound then requires a left turn fighting heavy 501 southbound traffic.I received an online survey and responded to them about these negative things. I would make out better just talking to myself than having citizens call me back or respond to my complaints. Unless you have big $$ avoid at all costs!
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October 2020 by Dayne Allen
The Staff at the Bank were very rude, gave me the stink eye before telling me to leave. Rude!
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August 2020 by デンキモンDenkimon!
The Staff at the Bank were very rude, gave me the stink eye before telling me to leave. Rude!
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June 2020 by Anne Parker
Karen is just the best!!!
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February 2020 by Blue Martin
Fast and efficient. The BEST and kind people in the world work there.Will never change banks.
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January 2020 by Jay M.
Love my bank. Always greeted with a warm hello and most of the time by name. There are times I could do my banking at the ATM outside but go inside to say hi to the tellers. Staff is knowledgeable and have helped my wife and I with many banking needs.
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August 2019 by Robert S.
The staff here are always super friendly. I needed to have several months of statements printed for tax purposes and they were extremely accommodating and patient.
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June 2019 by Michael Dutka
Nice and friendly people. I really like this bank.
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March 2019 by Brian Skuzinski
Excellent location for a Citizens Bank. Occupying an old antique building on main Street in Lititz. There's a nice large parking lot in the back and ATM on the side of the building as well. The folks that work here are excellent and will help you with everything you need as far as banking is concerned.
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June 2018 by Melissa Irwin
We have been banking at this location for 8 years and it has been a positive experience!
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September 2017 by Mark Boyd
Nothing but kind and caring service from the staff here for the past 10 years. Karen is just a wonderful person.
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November 2016 by Charlie Snow
Awesome Staff, everyone is super friendly and always helpful!
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July 2016 by Michael S.
Terrible place to do business with; they don't care about their customers; incompetent loan officers who lie and fail to follow up on my application...constantly chasing for an answer