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April 2024 by Hannah W
We ordered pizza and it was 2 hours late. We called and said we didn't want the pizza anymore and would like a refund. The manager agreed...after arguing with me. The driver still came and tried to deliver our pizza. I guess the manager didn't let him know so we told him we were getting refunded and didn't take the pizza. We have never been refunded our money and I doubt we ever will be.
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March 2024 by Donna Minnich
Called for carryout. Was put on hold right away. I finally hung up and went to store to order. She said it will be ten minutes. It was more then ten minutes then she said it will be another seven minutes. When we got it home the pizza was thin not hand tossed, dried out and overdone. Will not go back.
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March 2024 by Volodymyr Kuptsov
Awful service.
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March 2024 by Sandy
I will never try to order anything from this Domino's on Broad Street in Lititz! Their service needs a lot of help. I tried to place an order and I was put on hold for 25 minutes before I hung up. I called back and before I had a chance to tell the girl not to put me on hold she did it anyway. If they depend on everyone placing an order online they are losing our because not everyone is tech savvy. Very poor customer service!
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March 2024 by diane archer
Katlin from the liritz store was the sweetest kindest person I have yet to speak
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February 2024 by Crystal Martin
Freshly made, delivered Hot!!! Love this Domino's!!
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January 2024 by Jason Farrell
It’s the best fast food pizza and I will fight anyone who disagrees. Garlic crust on any pizza and Parmesan bites are my middle name. The app and rewards are really good- easy to earn free pizza. We recently visited a store out of town and they were pretty late getting us our pie- but I filled out a report to customer service and was quickly given enough points to cover another free pizza to make up for it which I really appreciate. Coupons are always available and good value.
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November 2023 by Heidi Braught
No qualms with our Domino's. Always great service.
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November 2023 by Jeff Lotz
Delivery took over an hour and I live 6 min down the road. I understand I should have ordered pickup, but the promise on their website is false. You’ll wait a hot minute for your food and my guests were ready to leave by the time the food arrived.
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September 2023 by SHERIF SADEK
The best Pitzza in town. Very fast service. Excellent prices.
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September 2023 by xXLagrimaXx
The place was good but I personally don't really believe in tipping staff of a kitchen considering they get a full hourly wage. Yet after hitting no tip the person who put my order in computer went on about how this other guy tipped them and basically tried to make me feel bad for not giving them free money.
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August 2023 by Balistikk
Kinda unfortunate you can no longer change the store location for delivery. Ordered at 1:30, delivered at 2:52. Understandable for low staff issue but the delivery time is getting a little ridiculous
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August 2023 by Morgan Gathright
Unfortunately over time the quality of this Domino's has decreased. One time we ordered a white pizza and got a ranch base (was not good). Then our most recent order was missing toppings.
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August 2023 by Jason Plante
Walked in and ordered 18 pizzas and 2 32pc bread bites. Ehab and Mena had them done super fast and they all looked and tasted perfect. Best Domino’s I’ve been to. Highly recommend any time you need some zaaaa!
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July 2023 by Heather Eckert
I ordered online. I had an avid deal I was going to use that I paid $15 for $30 worth. When I ordered online, I used the 6.99 deal coupon. At the store, the lady at the counter said we couldn't use the avid deal, because we used an online coupon, which was fine. But she took my avid deal! Did not give it back. So one for your employees stole my avid deal that I paid for.
