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September 2025 by Alvin Horning
Went to auto wash, it took my $20, said it doesnt have change and to see an attendant, ( no attendant there) washed my pickup half way back then stopped.
No phone number to call.
I seen the low rating n thought surely it's not that bad, but I was wrong.
Avoid this place like the plague!!
Management: If you reply with your phone number so I can get my $20 back i will delete this review.
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March 2025 by Sheena “Princess9408” Shenenberger
SHAME OF LITITZ! WASTE OF MONEY AND TIME! Complete scammers!
Do not ever use this car wash! I used my card and it said before I even use the card that it would be a $3 charge. It was only at $1.86 when I hit the button to stop it from charging my card. Then it said it was charging me $5. The charge came through on my card and it was $10. This place is the biggest rip off ever! There is also no water pressure hardly, the soap took almost a minute before it started spraying out, the phone brush did not work, and the car isn't even clean! It doesn't even look like how my car looks when I even do just the spray job at other car washes. This is the shame spot of lititz! You can't get a hold of anybody to talk to them about what happened. The office says temporarily closed. They have no website no email. Can't even leave a message because their phones voicemail is full. I guess I have to dispute the charge with my card company. I will be reporting to the better Business bureau too.
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February 2025 by Jordan S
This place is a big scam!!!!! Paid for the Platinum package just to get water 😡 and machine didn’t give me my change back. called the number numerous times no answer!!! So if you want to get your vehicle washed I’d stay far away from this place!!!
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February 2025 by Google User
If your going to spend your money to wash your vehicle here, please do yourself a favor & visit Riptide south of Lititz along 501. This place, (Highs Car Wash) is deteriorating each year, the soap is low quality, equipment is old and wore out, and the credit card machine takes your money and then automatic car wash doesn't even work! 😝🥵
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January 2025 by David Nguyen
Swiped credit card through the reader, but no soap and water came out. Card was still charged $5 despite cancelling below the $1 mark.
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January 2025 by Marissa Hursh Clinton
I attempted to wash my vehicle in one of the self-service bays. The machine would not accept cash, so I used a card that was charged $10 automatically. Unfortunately there was no soap whatsoever. I have been unable to reach anyone regarding a refund as their voicemail mailbox is full after calling several days in a row.
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January 2025 by G.D. Martin
It's difficult to understand how each individual chooses to operate their business.
Seems like maintenance would be potentially more profitable than the current state this car wash is in.
Currently, only two bays open.
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November 2024 by Andy
No soap at car wash. The spray didn’t even hit my whole truck. The mailbox is full so you can’t contact them. I will never go here for a car wash again.
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November 2024 by Kevin Nolt
Worst car wash I ever went to
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November 2024 by Kermit Kline
Total rip off. Very low pressure, the foam gun takes 20 seconds to start and only dispense foam for 5 seconds oer minute,switch to the foam brush and barely a trickle. Decided to terminate the wash at $1.81 spent but minimum charge is $5.00.Now the best part of this scaming place is that the coin slot was tape over with the message,only accepts credit cards.What a scam,will never try again.I've used this place for 10 or more years,must be new owners.AVOID THIS PLACE.
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October 2024 by Charles Hawkins
The tire soap did not work the foam brush did not work the triple foam soap did not work about the only thing that worked was the water thought I would give it a try since it's been over a year since I was there last and it only got worse
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October 2024 by Edward Hipple
What a dump! No soap. Waste of time and money. Brownstown Car Wash is far better (for high roof vehicles).
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October 2024 by Soulj A
DO NOT GO HERE.
1. they do not service this car wash. no soap, barely any water pressure, no foaming brush. YOU WILL LEAVE HERE WITH A DIRTY CAR
2. their automatic car was has a tendency to malfunction. a couple years ago now i took my car through the auto wash, and one of the mechanisms swung down and ripped my front bumper off of my car. i called for about an hour, just being sent to voicemail. once they finally picked up they were the most disrespectful and rude people i’ve ever interacted with. they made the process of me getting my bumper replaced at the expense of them as hard as possible.
3. sometimes the system will not stop charging your card, making what should be a $5 car wash, a $200 one.
DO NOT DO BUSINESS WITH THESE CRIMINALS!!!!!
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October 2024 by Clyde Spangler
Car wash did not work at all. No soap and no wax. Paid the $12. in bay # 1 put in a $20 and got $8.00 worth of quarters. What am I going to do with them? I had to come right home and hand wash my car even sick with the flu. I'm extremely angry.
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September 2024 by Scott Albright
Went a month ago and there was no high pressure for washing and rinsing. $12.00 and I left with a still dirty vehicle. Gave the benefit of the doubt and went back again. Swiped card, it started charging and again no high pressure water. My kitchen sink has more pressure. Instantly turned it off and was charged $5.00. Maybe that's a convenience fee for just pulling in and wasting time and money.
Conveniently nobody answers the phone or returns calls and the website does not load. This place is a complete rip off, do not waste your time and money !!!!!
