H&R Block offers convenient tax services with knowledgeable tax professionals who can handle various needs and help maximize refunds. Customers can visit local offices or work from home using the Digital Drop-Off service, which allows document uploads and remote assistance. The company emphasizes safety by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Many clients find the process quick and easy, often working with the same friendly tax professional year after year. However, some customers have experienced issues with unreturned calls and delays in refunds, leading to disappointment. Overall, H&R Block provides accessible tax help with a focus on safety and customer service, though experiences with follow-up vary.
Calls are typically not returned. Expected a refund check for a service overcharge. I have yet to receive it. No follow up from my H&R accountant. Very disappointing.
April 2024
Calls are typically not returned. Expected a refund check for a service overcharge. I have yet to receive it. No follow up from my H&R accountant. Very disappointing.
February 2024
Fast and friendly service. I don't mind paying the fee. At least I'm confident my taxes are done correct.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
