H&R Block offers convenient tax services with knowledgeable tax professionals who can handle various needs and help maximize refunds. Customers can visit local offices or work from home using the Digital Drop-Off service, which allows document uploads and remote assistance. The company emphasizes safety by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Many clients find the process quick and easy, often working with the same friendly tax professional year after year. However, some customers have experienced issues with unreturned calls and delays in refunds, leading to disappointment. Overall, H&R Block provides accessible tax help with a focus on safety and customer service, though experiences with follow-up vary.
My tax advisor was Rob. Very pleasant, friendly and polite. He was very thorough and handled my taxes in a most professional and respectful manner. He did a wonderful job. Highly recommend him. Will definitely go back next year.
March 2026
Rob was very conscientious about doing our taxes. We enjoyed meeting him and others at this branch of H&R Block. We will pass the word on to others. Thanks again Rob for being patient with us.
March 2026
Ellen Fisher is our favorite tax preparer! We have been going to her for three years now, and I learn something every year from her. She explains everything in an understandable way. Thank you for your exceptional service, Ellen! <3
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
