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September 2023 by Gordon Lutz
Rebecca KellyIs an asset to your companyAnd the epitome of customer service ????????Thanks for years of helping me. Appreciate everything!!!!!Brenda
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August 2023 by Thomas Lambright
Matthew is always very helpful and friendly
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December 2022 by Kevin & Crystal
Banked here for many years. Staff is always friendly. We're in the process of switching banks because the two locations near us have closed and hardly ever go near the next closest branch which is about 25 minutes away.
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December 2022 by Cindy Gilbert
Closing at 1pm on a holiday weekend because of a so called snow storm. First of all there is no snow here yet! So there was no need to be closing that early, as a matter of fact the sun is out and has been out when you came up with the idea to close. Wonderful customer service not!
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December 2022 by Kevin \u0026 Crystal
Banked here for many years. Staff is always friendly. We're in the process of switching banks because the two locations near us have closed and hardly ever go near the next closest branch which is about 25 minutes away.
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March 2021 by Teri Grill
Phone always busy. Can't find Mac machines.
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November 2020 by Andy Anderson
Very unprofessional services. They make clerical mistakes and then make customers pay for their mistakes. We can't believe a bank could be so petty about business. Thought banks were hurting for business but maybe not! ?
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August 2020 by JOANNE NAPOLI
1 of my favorites
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June 2017 by Michael Ramer
Best banking staff @ this branch anywhere in the lower 48 states. I have been with almost every bank out there & in three different states as well & you can NOT find a better group of team oriented staff members ANYWHERE. EVERYONE at this branch will drop whatever they are doing to help you in any & all of your banking needs. They take pride in all their epherts in helping make LITITZ the COOLEST SMALL TOWN IN AMERICA. I sincerely thank each and every staff member @ the LITITZ branch of Northwest savings bank for everything they have done for me & everyone in LITITZ PA for all of Our banking needs in LITITZ Sincerely MICHAEL M. RAMER Born & raised in LITITZ PA since 1978
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July 2016 by Michael S.
Traditional savings bank with reasonable locations; would have rated higher except this branch has a revolving door for employees making it hard to connect with...banking technology slowly catching up to other banks