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December 2023 by Terry Shepps
Shannon and Maggie have been very helpful. Various banking needs handled professionally.
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July 2023 by Collin Zimmerman
I recently had a series of positive interactions with PNC Bank Lititz that left me impressed. The teller staff went above and beyond to assist me with my deposits and withdrawals, providing a friendly and efficient service. Additionally, my meeting with Banker Shannon was wonderful. She displayed a deep knowledge of banking products and took the time to understand my financial needs. Shannon provided valuable insights and guided me towards the right solutions. Overall, PNC Bank has consistently demonstrated exceptional customer service, making banking with them a hassle-free experience.
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July 2023 by Katherine Vandermark
Took my mom,to cash check.
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December 2022 by Eldon Ranck
1 lane teller drive thru1/2 hour wait to cash 1 checkNo explanation, no apology like it's normal.Make you drive to the bank because you put mobile deposit limits on your customers.PNC if you're listening to your customers contact me as I'm ready to pull all of our accounts out.
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April 2022 by wendy hain
Very big hassle of just sending statements in mail!!!!
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March 2022 by Nate Machowski
Gretchen from the PNC branch in Lititz went above and beyond helping me to find and identify an extensive amount of information I needed about my account and transaction history. She is an excellent example of why banking local with personal support and service is so important, even in a world where everything is increasingly available online. Thank you Gretchen and the rest of the amazing team members at PNC bank in Lititz!
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February 2022 by Marcie Sorber
The staff here is far too interested in selling products to quote actual rates to customers before running a credit report. No one actually understands the process, nor do they follow up with customers timely. After my most recent experience specifically at this branch, I am moving all of my PNC accounts elsewhere. The staff needs to educate themselves beyond what their computer screen tells them to say. And if they don't know, then find out; don't guess!
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October 2021 by Marysol Graupera
Excelent workers in this branchEvery time I need help speciallyIn the office I always receivedGreat answer and help.
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May 2021 by Stephanie Henry
We have literally been sitting in the drive through line for 50 minutes and only 3 cars have gone through. Completely unacceptable!
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August 2020 by Chen Zhang
Why only one drive-thu lane open since lobby is closed.
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July 2020 by Matt Schmidt
This location only has one drive thru tube and since you can only go through the drive through be ready to wait in line for an hour or more. No other branch close by to go to either since the branch in Manheim was closed and the satellite branch in Giant closed.
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June 2020 by Stephanie Learn
We have literally been sitting in the drive through line for 50 minutes and only 3 cars have gone through. Completely unacceptable!
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February 2020 by Mukaram Syed
Nice but not a busy location.
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March 2019 by Dean W.
This Banks customer service and their policies SUCK. Tried to cash a check on a account from PNC. They wanted to charge me 2% because I did not have a PNC account. This is why I don't have one they SUCK! And the teller was really pissy about it. Zero stars if I could!
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June 2018 by Melissa Irwin
The staff is wonderful at this branch, and the location is conveniently located in Lititz.
