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October 2023 by SHERIF SADEK
I have been dealing with the staff in this location for the past four years since I moved to Lititz with my family. The staff is the best and they are very professional and very courteous.
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October 2023 by Molly P
I can’t say enough good things about this staff. My business blew up and they have been handling thousands of packages for me. Amazing job :). They all deserve a raise!
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June 2023 by Cullen Hitchanson
They were intent to understand my issue, though I could see they were tired, they still demonstrated patience and understanding.
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July 2022 by MacKenzie Yamamoto-Lane
**edit: Didnt realize the Juneteenth public holiday is recognized today on the 20th. Would be great if all USPS could update their hours in observance. Still would be great if this location had better service.Just moved to lititz and been to this location 3 times to get a receipt for package drop off. There is never anyone behind the counter when I come and 2 of the 3 times the window was closed and locked. What's the point of having open hours posted then? Will be using a different post office in the future, one I know will be reliably open, even if it's super out of the way.
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July 2022 by apPIERances Salon
Friendly staff. Help make sure I pick the correct options for mailing packages to clients & have a supply of stamps. Keep up the good work.
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May 2022 by Jeff Lotz
I work from home and use Usps to ship almost everything I send out, I have had my share of post office stories since starting my career and few are good, but the past two days I have been searching for a package that was delivered to the wrong address and after being hung up on by the supervisor! I went in to my local post and talked to a worker Stacy, she has put in a bunch of work, even going as far as making sure someone took my info down by telling them she is going to call and them and make sure! I have never had someone go so above and beyond for me at a post office before, even offered me a tic-tac while she was calling and searching for my package! Stacy, you rock! And I wish every postal worker carried the attitude you do!
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May 2022 by Tobias Greenawalt
Everytime I need to interact there's a problem. My mail is regularly smashed into my box. Being government shouldn't mean you get to do a bad job and not care.Had to revise this from a 1 to 3 star after working with Stacie there, she was awesome. Need a lot more like her.
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March 2022 by Brittany Logan
This post office is a mess. No mail carrier yet has done a great job on my route. They throw mail around leave packages by the road instead of walking to the porch and they're making my bills late by misplacing them which is a huge issue and nobody is doing anything about it.
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March 2022 by Michelina K.
My mailbox is on a wooden trestle with about 6 of my neighbors. If my package is too large for the box the mailman just leaves it sitting out on the wooden post for the weather or any thief. He NEVER walks to my door. And forget about calling the post office, it will ring and ring until it disconnects no matter how many times you call.
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February 2022 by David Jeffries
I don't know her name but the blonde hair lady that service the Kessel Hill Commons development and Wallingford road within that development is not nice. In fact she's rude! She throws delivery mail to the door and damaged my merchandise. She also stuffs the mailbox male falls off onto the ground. Although it is a few items in there instead of delivering the merchandise to the front door she'll try to stuff it into the mailbox and it fell out into the street. In the past she has broken the mailbox by jamming it and slamming it.
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November 2021 by BLM
Sloppy and unhelpful, typical USPS location.
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November 2021 by Lindsey Anderson
Good service and good food.
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May 2021 by Michael Ramer
Top Notch professional employees very friendly greet you with a smile that keep the line moving as fast as they can was having short-staffed because of overall best post office in the world in my opinion love Lititz Pennsylvania
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May 2021 by Jay Weaver
If I could give them a negative number I would. I have packages laying in the post office for 3 days and they can't deliver them? Post Master should be terminated
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April 2021 by Elyssa Cheesman
Held on to a Live Animal package that was supposed to be over nighted for 3 days before sending it to the Harrisburg distribution center. Staff frequently if not always difficult and unpleasant to work with. Local delivery drivers refuse to deliver mail to some while walking up the drive to hand deliver others.