-
November 2023 by Mo B
I recently had a terrible experience at Dollar General where the manager displayed highly unprofessional and erratic behavior. The encounter was extremely rude and left me highly dissatisfied with the level of customer service provided. It’s honestly embarrassing and reflects poorly on the store.
-
November 2023 by Rima Namous
Horrible management with obtuse customer service. Absolutely baffled at the disrespect. Watch out here. They will be entirely rude and unprofessional.
-
November 2023 by Caroline Smith
Such disrespect shown from staff to a customer. Be careful for verbal aggression by staff.
-
October 2022 by R
Great store with a wide variety of items. It's usually pretty clean and I have to agree with some of the other reviews on here about the staff. Some team members are friendly and helpful while others are just plain rude and shouldn't be working there. My suggestion is if you have a complaint to call corporate. They actually listened to me, apologized, and offered to give me a gift card. Corporations need to know about poor service. It's a good store that has the potential to be great.
-
October 2022 by mz S
Store was empty and had 2 ppl working however none offered any help. They had someone delivering monster drinks and who did not work in the store but he offered help when it should have been the store workers. Store seemed to be a bit chaotic and not in order.
-
October 2022 by Ron Kropf
Great store with a wide variety of items. It's usually pretty clean and I have to agree with some of the other reviews on here about the staff. Some team members are friendly and helpful while others are just plain rude and shouldn't be working there. My suggestion is if you have a complaint to call corporate. They actually listened to me, apologized, and offered to give me a gift card. Corporations need to know about poor service. It's a good store that has the potential to be great.
-
October 2022 by mrs smith
Store was empty and had 2 ppl working however none offered any help. They had someone delivering monster drinks and who did not work in the store but he offered help when it should have been the store workers. Store seemed to be a bit chaotic and not in order.
-
August 2022 by Barbara Erie
Poor customer service at check out. We had to wait until the cashier was ready to come to the front, after she said "just a minute." She ignored us while we watched her at the shelving, removing labels on the shelf. The only item available to remind her we were waiting was a dirty toy pig a person has to manually squeeze to get her attention. Disgusting! When she finally came to the front, no apologies, no thank you... It was like we were interfering with her work. There are people out there more deserving of a job than Karen. I do not frequent the store unless I am in dire need for a card at the last minute. Never again will I go there.
-
July 2022 by Yolanda Whitesell
They are very helpful and I'm happy we have a Dollar General in Macungie.
-
June 2022 by John “Baja” Korutz
Typically closed after 5PM regardless what their website says..
-
May 2022 by jessica soto
This is the worst store poor management poor customer service and constantly closed for no reason because the website clearly states it’s open this store needs to leave macungie
-
April 2022 by Kelly G.
Every time I go to this store it's a mess. Nothing rings up correctly and the employees get frustrated bc of it and call in management to take care of it and then they can barely comprehend what's happening. I was told by the Manager Adrienne, that I was being hostile bc I was trying to understand why the coupon would not work and then she refused to ring me up. This store needs to get with it. All the employees are always in defense mode bc nothing every rings right with the coupons. I was told by another manager the other day that it happens "more than you can imagine". If you want friendly customer service chose a different dollar general!
-
June 2021 by Diana Marie
The older lady (cashier) was rude to the very young teens in front of us. They were respectful to her and she snapped back with an attitude. The store was easy to shop but that ruined my experience.
-
April 2021 by Laura Pope
Store clean and well stocked. Cashiers friendly.
-
February 2021 by Wayne Yechimowicz
This Dollar General has been brilliant to shop at so far! I moved into the area about a year ago, and into my very first apartment, so as you can imagine, my place was a bit lacking in terms of appliances, wares, and all. Well, This place pretty much supplied everything my roommate and I need. Plus, the store's always clean and organized, and the staff have always been friendly and helpful, never failed to welcome me whenever they saw me come into the store and always saw me off whenever I was done shopping. 10/10 - Highly recommend!
