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January 2024 by Bianca Horton
I had such a bad week and literally ONE phone call with Miss Peggy changed my entire mood. She is a delight and so patient ! She cares about you as a person! Gave me a goodie bag for my daughter and made sure I was in a safe truck named “Sophie” !! So sweet will always use her when I need a uhaul or storage !!!
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December 2023 by kyle jornov
Terrible customer service from Peggy. We have rented U-haul trucks multiple times before and never had a good experience with her. Unfortunately U-haul doesn’t let us know where the truck is coming from until night before, with no way to change it. Made a reservation for boat storage through the U-haul website. Put my credit card in and had a reservation number to be told by Peggy (very rudely) that they don’t take U-haul reservations for storage??? There was no apology and now we have no where to take our boat.
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November 2023 by Erin McCarthy
Had a great experience utilizing this authorized U-haul dealership, truly grateful for the ease of use and accessibility!
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November 2023 by Lany Santiago
Love this place! Peggy the secretary is the best! Out of the way, spacious place , clean, they work with you which is why I stick with them!
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October 2023 by ashley Wise
Would give zero stars. Sold a unit after promising to work with a young mother with cancer on payments. Shame. Didn’t even tell her
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August 2023 by John K Smith
Good place to store your belongings
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August 2023 by Meranda Higgins-Rivera
We have rented U-Hauls here for every move we have had and the staff is excellent. The lady at the front is always so sweet and reasonable! I will only rent my U-Hauls from here from now on!
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August 2023 by John H.
Friendly service. The truck was nice and clean. Staff was helpful when adding a second driver to the rental agreement. Can't speak for self storage, but I would happily rent a Uhaul from them again.
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July 2023 by Scot Reichman
Multiple encounters with staff and over a year of excellent service. The good energy starts with Peggy and it sort of emanates from there.Thanks guys! ?
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May 2023 by Nigel Bowen
Very professional, knowledgeable and friendly. Thanks so much for everything Peggy.
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April 2023 by Sherle Goldman
They are very helpful if you have packages in the office.
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March 2023 by Jim Hartz
charges you the entire month regardless if it's 2 or 5 days into the new month.
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February 2023 by Jessica Lang
We drove a U-Haul trailer from out of state and returned it to Lower Mac Self Storage. Peggy was so friendly & helpful with the whole process. She really knows her stuff when it comes to the truck & trailer rentals. We are not very experienced with pulling a trailer & we felt very thankful to have her assistance.
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October 2022 by Sean Knightly
Great service and facility. I have used Lower Macungie Self Storage on multiple occasions over the last few years. I would definitely recommend.
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October 2022 by kyle Palumbo
Great facility and friendly staff.
