Malvern Hearth and Home offers a wide selection of fireplaces, stoves, inserts, gas logs, surrounds, and custom mantels. Customers appreciate their knowledgeable staff and excellent customer service, which makes the process of choosing and installing fireplaces smooth. Many have enjoyed their new gas fireplaces, finding the experience worth the wait despite delays caused by the pandemic. The staff quickly resolved minor issues, such as replacing a dead battery, and provided helpful advice. The store also supplies firebricks and other parts, often with fast pickup from their wholesaler. Overall, Malvern Hearth and Home is highly recommended for its quality products, friendly service, and a well-stocked store that enhances the customer experience.
We’ve been enjoying our new gas fireplace all winter. The pandemic made us wait, but it was worth it. We had one small issue that turned out to be a dead battery in the unit. Customer service was fantastic. Can’t ask for anything more. Highly recommend!
January 2023
We’ve been enjoying our new gas fireplace all winter. The pandemic made us wait, but it was worth it. We had one small issue that turned out to be a dead battery in the unit. Customer service was fantastic. Can’t ask for anything more. Highly recommend!
January 2022
Very nice and knowledgeable. We were waited on by Joan.
