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December 2023 by Maria Lenhard
No customer loyalty to be found here. They price gouge your policy for no good reason. Too much for no to very little coverage at all. Other have full coverage for less the amount they demand. That's pretty mean, greedy and satanic.
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July 2023 by Robert Pearlman
A thoroughly pleasant and professional experience with the Insurance Executive Christine. A very nice office space as well. And they are handing out claim at breakneck speed. Top Shelf.
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February 2023 by Pats MightyMovers
progressive is a scam
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January 2023 by Colin Smith
Never have had an insurance increase rates the longer you have been with them. Bad coverage, worse customer loyalty.
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January 2023 by Matt Lewis
Awful customer service. Called in 7+ times for a banking fee to be resolved because their bank returned payment for ‘account not found’ but when I verify information it matches 100%
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January 2022 by Sanjay Godbole
Good insurance
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January 2022 by Puedo Escribir
When I had a side-to-side collision with the other car, driver of which admitted that he made an invasive maneuver while claiming that another car appeared in his path, which caused the accident; the insurance company - Progressive, brilliantly decided that in their judgment the "third car" is liable for this. A big "little" detail here is that another driver is also insured by Progressive. And since we know nothing about the third car, the Progressive decided that both of us should use "collision". Which means I will now need to pay the deductible. But why should I? I was hit by another car. The other driver must check his side before switching lanes. Progressive fights for every dollar to themselves leaving customers in the wake of unfair expenses for which they promised to cover their clients.
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January 2020 by Ken
Staff was awesome and very helpful
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January 2020 by Ronald Jackson
Not too happy with the increase of my premium as a good driver with no accidents. A customer representative said the increase is to offset the bad drivers.
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January 2020 by Ney Ney
We've had this insurance for a few years we just made diamond lol whatever that means and i have nothing bad to say so far!!
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January 2020 by Pam Hershman
First time having to deal with an accident after having hit a deer. Progressive deemed my car totaled which was very upsetting. The folks at Progressive were super helpful during a stressful time. Jessica Toms and my adjuster Brendon helped expedite the process and kept me informed on next steps etc. Everything went very smoothly and they answered all my questions along the way. Very happy I have Progressive.
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January 2019 by A C (Anna2two)
Very nice staff. Quick to get everything handled for me.
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January 2019 by Katy Murray
I can’t express how amazing and accommodating this service center is. Jim is beyond amazing!
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January 2019 by Tyler L.
Have had them almost 20 years and it got worse and worse
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January 2019 by Kenneth Fetter
Great place
