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October 2024 by Job Skandera
Scammmm
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August 2024 by Brandon M
All your card readers run by VENU+ at Six Flags New England are pure garbage, cards get charged but the machines don’t start. Best part is the card readers say authorized each time. What a genius scam! Your service is terrible and judging by the reviews, I experienced the status quo for Cantaloupe equipment. No wonder why your stock is so cheap and over the last 5 years you posted a -4.32% return. Says it all right there!
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April 2024 by Tristan Loyed
I got referred to their customer service because they are third party service provider for the Coca Cola vending machines in Toronto, Canada.
To say that I am shocked with the kind of customer service they provide, is an understatement. I had to redial their number three times and speak to three different agents to get a clear answer about my refund request: the first agent sounded like he had difficulty breathing and was speaking really fast, before he acted as if he was not hearing me then disconnecting; the second agent did not even let me finish explaining about my request + the previous experience; and the third one was not willing to listen either.
It is unbelievable that in this day and age, customer service like this still exists. I used to work for a collections agency for past due accounts in the U.S. and we did not treat our customers like this.
Coca Cola partnering with a company like Cantaloupe/USA Technologies, is a reputational risk. If Cantaloupe can't afford to train their staff well, then just invest on vending machines that are not faulty.
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March 2024 by Mark Embrey
they are horrible..........
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February 2024 by Olivia Citizen
Idk who is answering the phones but the attitude I got today at 9:44 2/7/24 they were RUDE. I typically use this vending machine but baby yall can kiss my funds good bye with these people. Keep that lil $1.25 yall took since the machines always broke anyways.
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February 2024 by Lee Sanders
Too bad there is no zero. Scammers all the way.
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January 2024 by Freddy
This is a scammer's office.... I was charged 5 times 5.10 dollars from this office at the other side of the country...
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December 2023 by pedro vega
They charged $ 5 of items that was 1.25
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November 2023 by S S
Losers skimmed my card and allowed access all over the place. Now I'm hours deep in solving a mess they didn't handle. Terribly ran business - should be ashamed.Thankfully I used my AMEX so enjoy the charge back a- holes.
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November 2023 by Abdul Khaliq
I got a chance to use one of its cold beverages machines. I was supposed to be charged $3.25 but they charged me $8.65. They are scammers and doing this scam business to fleece the commoners especially student. Never buy from these vendor machines.
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October 2023 by Bryan Senker
HORRIBLE CUSTOMER SERVICE!!!
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October 2023 by delta Digger
No follow through, poor service and questionable business practices.
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October 2023 by keri
Cool group
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October 2023 by Kemeckia
I was attempting to leave a bad review but seems like several others have beat me to it! Worst customer service ever. The representatives are a joke and lack professionalism to any extent. Please do not do any form of business with these idiotic people
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September 2023 by Malcolm Duncan
Billed 8 times for the same transaction, credited 6exceptionally rude person on USA Technologies side. And to you rude lady, if you have thousands of customers disputing charges per day as you stated, then you have a serious problem with your machines besides your attitude.
