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November 2023 by Jeff Sinclair
Just bought a 2023 F150 at Bayshore and Kohler Ford what a great experience. The people at Bayshore and Kohler are like family they treated me as someone they cared about answered all my questions. gave me a great deal on the truck I wanted went over all the paperwork in financing and over everything on how the truck works. I am very pleased with how quick and professional this deal went Thanks to everybody at Beshore And Kohler. Not only a great place to get a great deal, but working with people that actually care on what your needs are.
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November 2023 by gary clemens
Beshore and Kohler installed new tires on my truck and I'm very pleased. Low price guarantee and capable Ford technician did the work. Also got Ford points towards future vehicle maintenance and my truck was taken care of. So far, no complaints.
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November 2023 by Douglas Klinefelter
A year and a half ago, me and my wife were looking to purchase a Bronco. We went to Beshore and Kohler… immediately we were not well received. we felt that we almost had to beg them to show us a 70,000 dollar vehicle. They did not have the price worked up on it, and we said that we would be back the next day. The next day came and upon showing up we were told they still didn’t have the price ready and that the manager wasn’t in we would have to come back Monday. Needless to say we purchased a Bronco from Bob Ruth Ford the same day! Separate note Bob Ruth Ford was phenomenal to deal with!!!Fast forward to today, we had a minor seatbelt recall on the Bronco, we scheduled it to go in for the recall at Beshore because it is closer to our home. They told us last week they could fix today, upon dropping it off we asked for an oil change while it was in the shop!They called back two hours later and advised me that the shipment of parts wasn’t in, but they got the $70 oil change done, and that I would have to reschedule the recall.I then pay for the oil change and am told that the keys to my $70,000 bronco are inside the vehicle which is unlocked sitting unsupervised along the main strip of George St right beside the vehicles they are selling.I had a conversation with Rick Schaffer who is a sales Rep, and he was very understanding and listened to the entire situation, advised me that he was very sorry to lose me as a customer and did offer me a loaner car if I did bring the Bronco back for the recall repair!The only reason I gave 2 starts is that their Body Shop which is ran by Ron Martin has done work to my truck twice and they have been nothing but fantastic, with beautifully done repairs!Beshore give Ron a raise he deserves it, and address your issues in sales and service.
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November 2023 by Tyler Daugherty
No pressure purchasing process. All friendly people who know what they are doing. Definitely will recommend them to anyone looking for a vehicle.
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September 2023 by Chris K.
Very smooth easy transaction. Kiehl (salesman) was no pressure & easy to talk to. He answered all my questions about the vehicle & the purchase process. I would buy from this salesman & this dealership again. Only dislike was that my Maverick took a few weeks shy of a year to arrive, but I was informed it could take that long from day one. I was not asked to put any money down on my new truck during the wait process. Great experience overall!
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July 2023 by Bonnie MacLean
We always have great experiences at Beshore and Koller. It is the only dealership we trust and we have bought more than 15 vehicles from them over the last twenty years. Thank you for the amazing vehicles and superior service.
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July 2023 by Walt Carr
Everyone is pleasant and helpful throughout the service process. The service team communicates well of any service problems found. They call to go over what they found and there is no pressure from them for you to agree to the recommended service. Good overall experience.
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June 2023 by T Miller
Excellent service. They were honest and very knowledgeable. My issue was covered by the powertrain warranty. I didn’t have to fight them in order for them to cover it under the warranty at all, unlike Apple Ford.
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June 2023 by David Grant
This is my second car through Beshore and the experience remains to be high level. The service the first time and the fact I have had family buy through Beshore was a determining factor on choosing a dealership. The staff from initial greeting to, finance and then driving off the lot is exceptional. Responsive, considerate and personable people make all the difference.I highly recommend Don as a point of contact when inquiring about a vehicle as you will find him knowledgeable and professional. The dealer manager Matt is engaged and enthusiastic making you feel welcomed and important. Finally when you get to work with Nate to finalize, you will find him to be highly personable, detailed and welcoming. It’s not a standard car buying experience and I would not hesitate to point you to Beshore Koller Ford for your next vehicle.
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May 2023 by Brian K
Another greedy dealership with their greedy markups.. only a fool would spend a dollar more than a car is worth. It's time to stop giving these rip off artists our hard-earned money for no reason! It's time to show them that THE CONSUMER controls the market! I implore you, that even if you can afford to pay a ridiculous markup on a vehicle DON'T DO IT! You may have to wait a little longer or travel a little further to find the car you want at MSRP but I promise you they are out there, don't let scam artists like this tell you any different!
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May 2023 by Tessa Miller
Excellent service. They were honest and very knowledgeable. My issue was covered by the powertrain warranty. I didn’t have to fight them in order for them to cover it under the warranty at all, unlike Apple Ford.
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April 2023 by Pam Glatfelter-Sheetz
Bought my truck there. Don was very nice. Not pushy, left me take my time, answered all my questions I had. He helped me with all my paperwork and my address change card which I needed to buy it. All in all they did an awesome job...the only thing they missed was the rake rotors needed turned, but was no biggie...thank you Don....
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April 2023 by Dianne Worden
Awesome service!!! Had an appointment for an inspection and it was done in 45 minutes or less. Very friendly service department... Tammy is great!! Their cashier is very friendly as well... will continue to service my Ford there. Thank you, Service department!!
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February 2023 by Adam Gilden
Bought a 2020 Fusion. The sales sticker says it has dual climate control. Has vents in the rear that do not work. Even thought the sticker says it has the feature, the vin does not. They don't match. Manger will not correct the issue or take the car back.
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February 2023 by Ian Kapplin
Prompt, courteous, professional, and efficient. Over all, one of the best service experiences I’ve encountered. I’m a service writer for a dealership in Baltimore and picked this dealership specifically because of their reviews/ratings and they did not disappoint! We will be doing all of the factory service/recall work for both of my wife and I’s Fords with Beshore and Koller (since I can’t do them at a Honda service department!). When the time comes to replace our aging Explorer, you better believe who’s going to get my business! Well done guys!! Looking forward to next time!!
