-
November 2023 by Holly Wagner
Thornton Chevrolet in Manchester has very courteous, friendly and helpful employees. I highly recommend them for sales or service.This car dealership has one of the best car salesman around! Doug Freeze has been my family's car salesman for 20+ years. He is the epitome of a car salesman. He goes above and beyond to help get you in the vehicle you are most interested in. His work ethic, friendly personality, dedication and honesty are top notch! I would highly recommend him!
-
November 2023 by M Balta
T Chevy dealership they made my car shopping experience like buying a groceryThe quick affective process made my life so much easier. Super thanks for David Staats. He was very helpful answers all my questions and being honest straightforward.
-
November 2023 by Jordan Carroll
I had a great experience with Devan at Thornton Chevrolet. He was incredibly communicative and helpful throughout the car-buying process. Devan's knowledge and assistance made the entire experience smooth and enjoyable. I highly recommend him for anyone looking for a reliable and customer-focused car salesman.
-
November 2023 by Dennis Posey
This is the 4th vehicle we have purchased at this location! They are wonderful to work with! Just a FYI every vehicle was from a different salesman if I recall correctly! Again my wife and I are very pleased! For my last purchase, Thank you David!!
-
November 2023 by CeeJay Mskee
Bought my 2013 Mazda Mazdaspeed 3 from Thornton a year ago. Had an amazing experience. Sales personnel were very professional and polite. Decided to take my car to them for inspection and was met with nothing but kindness both on the phone and at their Manchester location.
-
October 2023 by John Besore
Very professional and courteous. Services performed were exact to appointment. Very prompt and appointment did not run over. Washed outside of truck when they were finished servicing the vehicle. No hassle checking out. Waiting area clean and suitable. Coffee was a little on the room temp side... oh well maybe it'll be warmer next time.will be back again.
-
October 2023 by Stacey Elliott
Thornton Chevy gave me an estimate over the phone, booked an appointment, and fixed my car within 3 days. It was a large job that my local mechanic wouldn’t even touch. The staff was extremely polite and accommodating. This was a very positive experience.
-
October 2023 by Christina Lawyer
Doug Freeze appreciated that this was my first car. He gave his time. He gave great advice and thorough explanations. He cared for me as a whole. The customer service I received was excellent! I hope that anyone considering buying their first car will allow themselves the opportunity to shop at Thornton Chevrolet!
-
September 2023 by Robert Seader
Excellent all the way around!From the friendly voice who set the appointment, to the greeting when I arrived, to the shuttle driver, to the speedy checkout. Not to mention the immaculate condition of the entire premises and inventory, this place sets the bar high. Anyone associated should take a bow and feel proud. Nice work everyone!
-
September 2023 by Fred
Oil change was fine. Was told they couldn't perform tire rotation because they were unable to remove screws from center hub. I found when I got home that they had stripped the head of a screw and that explains why they couldn't do the tire rotation. Not a happy customer. I was able to fix there error within 10 minutes. Again, I'm not a satisfied customer.
-
September 2023 by Matt G.
Laura was great to work with, all of the details for my purchase were confirmed via text and email before my arrival. Laura was very responsive during the entire process. When we arrived to pick up the the truck it was lean and ready and there were no surprises or issues. They did exactly what they said they would do and honored the price we agreed upon. Everyone we met at the dealer was kind, there were no typical car dealer tactics here, everything was upfront.
-
September 2023 by Rachel Blouch
Best customer service. Doug listen to what are needs were and got us what we wanted. We were in and out. This was the easiest time I ever had buying a car
-
September 2023 by Stephen Phillips
Overall very satisfied with the visit to Thornton Chevy. My wife and I brought the car in for an intermittent issue of engine surging. Firstly, scheduling was very easy with a friendly advisor. Made arrangements to drop vehicle off the night before our appointment. We were kept informed throughout the day, and when ultimately the problem couldn't be duplicated the advisor didn't try to sell me a bunch of stuff I didn't need. Thats called integrity for those who don't know. I appreciate that my wife also said she felt comfortable with the experience as more often than not dealers get a bad rap.
-
August 2023 by Denny Heffern
Great people on the service team; Courtney, Matt, Hanoch, Courtesy Driver Greg and Bob were exceptional! Small town atmosphere in a big-time dealership, even the calls go to their building not a call center in another town.Oh, and they completed the repair to my Chevrolet and returned my car cleaner than when I dropped it off that morning.
-
August 2023 by Kerry Glover
Had a great experience working with Will and Thornton Chevy Manchester. He made the experience extremely smooth & easy. I went from test drive, to returning the next day and getting the deal done in about 2 hours tops. I highly recommend Will and the team.
