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March 2024 by Gaynell McFarland
Had a very nice experience with Bryan from Verizon in Manchester, PA. He was very knowledgeable and helpful. Was able to upgrade us but also save us money! He is what customer service used to be.
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February 2024 by Mark Dunlap
Brian set me up with a great plan and Greg set up my device in and out with the quickness thanks guys
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December 2023 by Linda Morningstar
Visited the Verizon store yesterday. We ended up with new phones and watches! Great deals. Rich spent a ton of time helping/ advising us. He's obviously very knowledgeable and clearly loves his job! I couldn't have been more pleased with our experience.
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October 2023 by Glenda Ford
This was the best experience I've ever had with phone and/or internet personnel. I stopped in the store to inquire about changing my internet and cell providers. Richard Baker was excellent in setting up my accounts and phone. He is patient, kind and knowledgeable in working with a senior citizen who needed extra service. This was a thoroughly satisfying and convenient process. Definitely the most positive experience ever. Thank you, Richard.
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September 2023 by Vinny Mac
Went to this Verizon store and I worked with Greg he was great! He took the time to understand my issue and resolved it quickly. Also I got an awesome deal on a new iPhone! I’d highly recommend Greg and this store!
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September 2023 by B Young
Not very happy with my recent experience at this Verizon store. The sales clerks sell you stuff you don't even ask for. They transfer your data without telling you how much it costs ($30 !!). I didn't request it and I could have done it myself. Then they start pulling $30 accessories off the wall left and right without asking you if you need them or want them. And it's not even owned by Verizon, it's a 3rd party vendor so I'm sure revenue maximization and sales commissions are the goal. So be forewarned and be aware and don't let them push accessories on you that you don't need or you can easily get for 90% less on ebay or Amazon ! And of course they always give you a "free" phone but that locks you into a three year contract with them !! Otherwise you end up paying for it, so you need to know all this before you walk through the door and be ready for them to try to get as much money from you as possible.
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September 2023 by Keri Kohlmaier
I came into the store today thinking I lost all of my contact and pictures. Greg saved the day and recovered all of my information. Highly recommended!
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September 2023 by Kayla Montgomery
Greg did an amazing job helping us with our accounts and answering any questions that we had.
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August 2023 by Amy Hess
5 stars all the way around!! I’ll be back!Staff was welcoming and helpful!Customer service & professionalism 10/10Cleanliness & location 10/10Thanks for the help!
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August 2023 by Beverly Grice
Professional and helpful. They were able to get me in a good plan and got a tablet for my grandson. I will be back
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August 2023 by Zoomies Zoom
I visited Verizon a week or 2 ago and had a absolutely wonder experience. I was greeted by a young man Richard Baker. His customer service skills were amazing. He was kind and patient with me as this was my first time buying from the store. I was very pleased. I will definitely be back to that store and will tell all my people about this store. Richard Baker needs a promotion asap. Him alone will bring in so many customers. He was a fantastic young young man
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August 2023 by braxton Hall
Richard (Bake) was amazing at helping me upgrade my device & helped me pair some nice accessories to go with it. Great experience, I'll be back!
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August 2023 by Jon Maldonado
This store was great! The Customer service here was amazing everyone in the store was very friendly, knowledgeable, and understanding thank you for a frat experience. I highly recommend this store to anyone who has or is seeking amazing service with Verizon!!!
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August 2023 by Bobbi Miller
Today I had the pleasure of being able to purchase a new phone at a great deal thank you Richard Baker for being as kind and courteous As You Are keep up the good work
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August 2023 by Barry Fetrow
This place has the best customer service and care by far big shout out to Richard and the rest of the team there keep doing what you do best! Thank yu