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June 2025 by heer sai
The most incompetent group of techs. Unwilling to do their jobs and horrible attitude
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March 2025 by Sheena Shenenberger
The store is great but the pharmacist guy is very ignorant. He violated my HIPAA privacy rights. Other than that everyone else in the store is very friendly and helpful.
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November 2024 by Peggy Tompkins
JoAnne (store manager) went out of her way to help me accomplish making photo cards.
I was extremely thankful for her help
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October 2024 by bryce keifer
Worst pharmacy I’ve ever used in my life can’t even talk to pharmacists have to leave message says the manager there 😆 unbelievable absolute no customer service or care they could care less should be closed down immediately they don’t even close for over an hour but said I’d have to leave message they are worst pharmacy rated online in entire area how the hell are they still open please someone from manhiem or actual cvs management chair this place down they are killing people literally
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September 2024 by Zachery Storat
This is by far the worst CVS I have ever been too. I have been getting my prescriptions at cvs for 15 years now. And over the course of that time I have used many different locations. Every time I go here I have the worst experience and it completely ruins my day. There is always a problem and a reason why I can’t get my prescriptions. The pharmacy staff are rude and not very intelligent at all.
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July 2024 by Shannon
Absolutely horrible system I can no longer call the pharmacy directly! It makes me leave a voice mail instead of talking to a human. If I had another option I would use a different pharmacy company. Just horrible customer service!
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May 2024 by Tike
Once again I try and give this place a chance since I live in Manheim and my insurance only uses cvs in area. I was using Lititz because this place is so bad.
Show up at 8:10 store not open. Google page says open 8. Guess what, not open till 9.
Can't you even post the correct info online?
Update: they opened the doors at 8:15 went in store and saw the dirtiest store ever. It actually looks like someone changed oil in their car all over the carpet. Stuff everywhere etc.
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April 2024 by sisi lamar
Waited 15 minutes BEFORE closing time for my medicine the line with 4 cars took 15 minutes got to the front at 8:02 and they shut the blinds on us ??!!! I know they can see how many cars there was one behind me which would be last in line. If that was the case I would’ve went in! Couldn’t even say close or say sorry?! I understanding wanting to go home but to close the blind on someone and not even give a notice , I will be calling in the morning.
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March 2024 by padam Karki
no idea
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February 2024 by Ashley Martin
Horrid customer service. Manager is rude and condescending. I purchased an ear wax remover kit tonight for my sick daughter to use, only to get home and find there was no wax remover and the bulb syringe was dirty. I returned within 60-90 minutes only to have the manager imply that I was lying in front of my kids, offer a partial refund, and that I would have to buy a more expensive product because my incomplete kit was the last one on the shelf. As a mom, the last thing I wanted to do was get my sick kids out of the house for a second time to visit CVS and I certainly wouldn’t go in there to lie and steal wearing my name and business on my sweatshirt as I had tonight, which I explained to her, only to have her double down on her implication that I was lying. I can’t imagine talking to a customer the way I was talked to tonight. My children were equally horrified to see the way I was treated and in tears by the time we left.
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December 2023 by Carmen Carmen
Quick service!
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December 2023 by Justyn Kurtz
Never have anything in stock and the people at the pharmacy aren't ever really sure what they are talking about I went to pick up mens for my child and they said be ready in 20 minutes and then 5 min later texted us that it was on back order. They don't know what most of the medications are even simple ones.
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December 2023 by Rhonda Wenger
Terrible experience. Said they couldn't fill the prescription, but after a half hour of them trying to make us drive to a different location that was way out of our route, the "manager?" asked what the issue was and said that they could fill half the prescription. Apparently the first guy just didn't feel like checking if they have it in any other quantities. Avoid this pharmacy.
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October 2023 by Shane Holdaway
Extremely slow. Speed is not their priority here. Go to another store unless you have a lot of time to spare!
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May 2023 by Michelle bouder
This was horrible. No communication. 1st go to pick my normal med. They say it wasn't filled because it's no longer available. They gave me another choice that i had filled. Then went to refill that again went to pick it up and they said they weren't able to do it. They said they were going to have to do a different pill count then they could do it and I'd have to wait till Monday agian. Came back Monday got told agina they didn't have it. Told to wait 20mins, they would have something ready came back to have them say they couldn't do it. They tried offering something different again. Different won't work. And they probably won't have it ready anyway it's been 4 times and 2 weeks and I've left with nothing.
