John M. Hess Auction Service, Inc. is a highly recommended company known for its hard work, professionalism, and care. The team, including the auctioneer and crew, are described as the best in the industry, providing excellent communication and handling property and personal items with great tact. They are knowledgeable, friendly, efficient, and happy to help, making complex and laborious processes like estate planning and sales more pleasant and less burdensome for families. The staff is very responsive, polite, and easy to work with, offering guidance and support while exceeding expectations. They operate with outstanding ethical practices and are precisely on time for all appointments. The group is skilled at both online and in-person auctions, achieving good prices and maximizing value for items, including those in disrepair or with sentimental worth. They work realistically with clients to keep costs low while making smart choices, even putting in additional time, money, and effort to prioritize higher-value items. Their effective advertising yields significant buyer interest, with sale results that can exceed expectations. From administrative tasks to moving heavy items and problem-solving, the team is efficient, easy-going, and goes above and beyond, demonstrating genuine dedication and care throughout the entire process.
The office staff was very responsive and helpful as I was preparing for the auction. I had never sold anything by auction before. John Hess did a great job on the day of the auction, helping me understand the process and selling my property in one day!
December 2025
I bought a washer/ dryer set from them at a online auction. Staff was friendly and they helped load both the washer and dryer into my truck. I’d definitely buy from them again.
November 2025
Definitely nicer to people they know. Very curt to new customers. Parking lot can be hard to manage.
