“Fred is a great caring guy, he treats you like family. He makes sure you know what is going on with your investments and how things work. You can't go wrong with him.”
“Well I haven't been in an accident. That's good for me. That's not good for the insurance companies.
I use their app and it's fine. I don't use it extensively other than just checking payments and updating my card.”
“Yesterday I had the pleasure of being assisted by Jeimy Santiago, and she was nothing short of pure excellence. Not only was she able to help me get set up with a new insurance plan, she also educated me on what exactly my policy detailed which the previous agent did not, saving me nearly $300! She was kind, patient, and very knowledgeable in addition to being personable. This girl is a complete stranger, but through her transparency I can tell she is a great person and genuinely looks out for what is in your best interest and does her very best to help. Shoutout to you, well done my girl!”
“It has been nothing but a pleasure to work with this business. We’ve been with multiple insurance carriers brokers, and it becomes frustrating when the communication is broken down and you’re trying to solve whatever issue that is happening at the moment. But their service and their quality is impeccable. Please use these guys.”
“My wife and I have had State Farm insurance - auto and homeowners - with the Marco Salinas for more than 20 years. The service we have received has been professional, responsive and courteous. Most recently, I blacked out while driving with three passengers; fortunately there were no other vehicles involved. We are so grateful for the way in which Marco and State Farm working together have taken care of everything. Marco and his staff have been responsive when I was concerned about increased premiums and Marco himself accompanied us to Schuylkill County when we needed new insurance on an intergenerational family cottage. We are totally satisfied with Marco and State Farm.”
“Wonderful staff, fast and efficient work ethic from all the team members there. I’ve never had an issue with them, would definitely recommend for anyone shopping around for insurance to immediately give this place the opportunity to serve you. Happy to be a State Farm customer because of them!”
“I can’t say enough great things about Jerry Heilner at The Hess Agency. He is absolutely outstanding—always professional, incredibly pleasant, and truly a joy to work with. Jerry is quick to respond, thorough with his follow-up, and never leaves a question unanswered. He explains everything clearly and with a smile, which makes the entire insurance process easy and stress-free. I’ve worked with others before, but no one comes close to the level of service Jerry provides. I honestly couldn’t recommend anyone more highly!”