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“Outstanding communications and service. The packing job was professional to say the least and exceeded expectations. I would not hesitate to use their services again and highly recommend them.”
“Abby at The UPS Store in White Oak, PA made an ordinary errand feel effortless—she greeted me warmly, handled my shipment with clear, professional expertise, and completed everything quickly without ever making me feel rushed; her kindness and genuinely sweet manner put me at ease and she even took a moment to explain tracking and packaging tips, so I left confident my package was in good hands; highly recommend asking for Abby for fast, friendly, and professional service.”
“It seems as if this store is always busy. There is always a line. With that said, I've never witnessed less than two people working on the line. Employees so far have been pleasant. Which is impressive considering how many people they deal with daily. I've never had an issue with any package I've sent out from here. Parking is not great. I've had to park alongside the pizza restaurant that shares the same lot. They do have adequate handicap parking and there are no steps going into the building. It is a bit cramped, especially when the line extends into other parts of the store. All in all, perfectly adequate shop.”
“Abbey helped us with a email situation. The way she was able to move the email from our phone to the UPS store computer and them printing it out was very impressive! Abbey is very knowledgeable and should be considered a highly valuable employee. We appreciate you!”
“Great customer service very friendly people and they helped me tremendously with my son’s graduation. Photos will always come back when I come to Pittsburgh when I need printing and other things done.”
“Very nice little place. Was able to get quotes for same package with multiple shipping companies to choose the best fit. Prices here were better even than going direct to UPS!”
“My experience with Larry was nothing but the best when getting a passport. at the time of going to get my passport, I had realized I forgot my license, Larry reassured me that it would still arrive on time before my vacation! The next week I went back to actually get my passport because I had my license this time and Larry even remembered us! he was super personable and made the whole experience overall great. He took great care of us and we had a fun time talking to him.”
“Marianne was absolutely wonderful! I needed to get a money order and had never done one before and she patiently walked me through the steps. It made everything so easy and I am very grateful. Very organized, clean, well maintained post office too.”
“I've been using this location for the last 3 years being that it's right down the road from me. Not 1 single time, has anyone ever been disrespectful. The one lady is so incredibly nice and always asks how my son is doing. We take a lot of sold packages to this post office, from our online resell company, and they have not made a mistake yet. They are having trouble finding committed employees, so there are people from other locations that come out to work this site but they keep maintaining our high expectations as friendly, kind people who get to know us by name very quickly. I'd say it is #1 in customer service compared to all businesses/stores in the West Newton area.Note: you get what you give, so walk in to any facility with a smile and good attitude first. Then judge their role. We all have our days, but we learn how to separate work and home life so we can be our best self in both.”
“This place OWNS! Kat is such a very very very nice person. I go visit sometimes to say hi. Everyone in Rillton is nice to her, and I like meeting them too. I make so many friends just enjoying the air conditioner and nice 70s wood paneling. Tanya is nice. Bob is nice too. They're literal friends of mine. It's dumb, but this is one of the best places ever. Maybe I'm dumb, but hey at least I admit it. I think we're all dumb, just some of us are too dumb to know it. One thing I do know, this place is awesome since Katrina is here. She's super super super super super super... maybe one more super, yeah super nice. 50 stars out of 5.”
“Possibly the nicest post office workers I have ever encountered. I always get good service for mailing as well as easy and fast service for passport photos and renewals. They also have a 24 hour drop off for packages in the lobby. Never had an issue here.”
“Sure, here's a sample review:I recently had the pleasure of visiting the Monroville Post Office and was thoroughly impressed with my experience. The staff were incredibly friendly and helpful, greeting me with a smile and making me feel welcome from the moment I walked through the door.The facility itself was clean and well-maintained, with ample seating and plenty of space to move around. I appreciated the attention to detail and the effort put into making the space comfortable and inviting for customers.But what really stood out to me was the level of customer service provided by the staff. They went above and beyond to answer my questions and address my concerns, taking the time to ensure that I had everything I needed before I left.Overall, I can't say enough good things about the Monroville Post Office. If you're in the area and need to mail a package or buy stamps, I highly recommend stopping by. You won't be disappointed!”
“Absolutely love our friendly mailman and staff at this office! The best! I’ve had many remarkable positive experiences. When having live ducks shipped to me, they have always called as soon as the animals arrive to ensure a swift, happy pickup. Our mailman is super cool - he compliments my dog, engages in friendly conversation, and I’ve been voluntarily keeping him updated on what’s in my packages due to a mutual interest in WWI/WWII items. Super neat dude! Have been using my home mailbox to send outgoing letters, and have never had a problem!”
“I LOVE THIS POST OFFICE. The woman behind the counter is always fantastic. She is a great help when I mail out tens of packages. I love the small cozy town post offices. No lines, superb service! This is my GO-TO post office!”
“I am fed up with this postal service i have lived here for more than 2 years and my rent has been lost bills not received and purchases returned and not delivered my mother didn't recieve one of her bills for six months and now has cost her a lot of late fees etc to catch up what the HELL is the problem im calling to complain again”
“This is my go-to post office for dropping off packages. The parking lot is easy to access and there are always spots available. We also did our passport photos and application here and had a great experience! The staff are always friendly and helpful.”
“I wanted to thank Nate for helping me track down a very important work package that got delivered to the wrong address. I was hamstrung and not able to work without this piece to my laptop and the main number was not super helpful. Once Nate called he was on the case and I had my package within an hour! Thanks Nate!!”
“Matt went above and beyond to assist me today when I called regarding a lost package. Not much could be done for my situation but he was so helpful and did everything he could to help me out! Thank you Matt and everyone working hard at the Greensburg post office!”
“Why can FedEx in hunker not deliver to the correct address? Why do they not have to go back to wrong address and pick it up and deliver to correct address? They send a picture and you are to play a guessing game as to where they left it.”
“I had a print job for obituaries. The staff was incredibly kind, patient, and empathetic beyond my expectations. I believe the young lady who assisted me was 'Jess' (I apologize if the name is incorrect). She was fantastic and showed such compassion for me, realizing my dire circumstance. Some of the best customer service I've ever experienced!”
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“I always have a good experience here with great service. They are very nice and friendly! They close from 12-1 as do most of the smaller post offices in the area.”