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June 2024 by C K
Pay for internet that is always shutting off and when it's on you don't even get the speeds you pay for
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April 2024 by Senraba Gaming
After less than a month of service I received the first bill for two months of service in addition to a service charge for the technician that set it up. The tech charge wasn't disclosed up front. I called for an explanation and have now been on hold for an hour plus.... "Customer service" isn't exactly the term I would use to describe this interaction. Still on hold an EXTREMELY dissatisfied with what feels more like bait and switch tactics. This is my "promotional" experience, so I can only imagine how they treat long time customers. I wouldn't recommend doing business with this company if you have other options available. Not good!
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April 2024 by julia ore
Only one girl n took 15 minutes
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October 2022 by Tess Geiser
Very prompt in responding and fixing the issues
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October 2022 by Eugene Mcculloh
Very helpful
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October 2021 by Rene Allen
You must pay a lot for junk channels. 200 channels and only maybe ten are worth watching. If you want fast internet it is not bad when it's working unfortunately it goes out alot very aggrevating
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October 2021 by Ellen Baldwin
Had a service person the same day.
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October 2020 by Rose Mcconnell
Very nice people work here thoughtful and friendly. Very informative.
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October 2019 by David Thomas
They are always kind their! Blue ridge can be a-little more pricey (not by much( then some but you get what you pay for, never have connection issues or anything like that.
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October 2019 by rebecca walter
Wi-Fi charges are crazy
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October 2019 by fred wrisley
Great service!
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October 2018 by Angela Cole
Really I have to give one star this place is a joke . Saying you used internet when a are on came threw and took out power for a day . Yeah that didn't happen. On top of that they just make up numbers on what you use so they can add more money to your bill. Well I will be shutting their service off . Save your money people go else where.
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October 2018 by Joshua Miller
Tried to call and inquire about the service and it said my wait time was 61 minutes... judging by the rest of the reviews on here I will NEVER do business with these people... I mean 61 minutes???? HIRE MORE PEOPLE!
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October 2018 by Todd Farr
Overpriced service for what you get. Can't cancel your service online you can only select upgrade options and you get a chat window waiting for an agent to join, can't get ahold of anyone on the phone.
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October 2018 by Adam Sykora
Cancelled my service last month and never got my refund for part of the mouth. And just now got charged for this month. WTH
