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November 2023 by Lauren Jones
My husband has been with State Farm for a really long time, and I switched from my prior insurer around five years ago. I have to say that every interaction I've had with Lori and Jen has been absolutely wonderful! It didn't matter if I started a claim with Lori - Jen would know who I was immediately and be able to pick right up where Lori left off. My claims were always handled quickly, and my questions were always answered. I just submitted a claim last week, and it was so effortless, and they even checked in a few days later to make sure everything was completed as expected. I can't say enough good things about this agency, and I highly recommend it!
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November 2023 by Greg Cannon
This office has been taking care of me for ~15 years and I can't stress enough just how exceptional the service is. Both Lori Jen have been there for me through a variety of changes and life events, and every time I was well taken care of and treated like family. If you are shopping for insurance, choose State Farm and more importantly choose this agent. You will NOT be disappointed.
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May 2023 by Chimere N. Sizer
The staff is very friendly, and I am happy that I am with another agent. I truly appreciate everything and the time they take to explain everything. I am not going anywhere. No other insurance company can beat State Farm. Thank you, Lori and Jennifer, for all that you do.
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April 2023 by Steve Flynn
I have been with State Farm for some years now. Steve Antczak office has really been top notch since I been with them. Especially Lori, who has been real helpful and informative anytime I needed something.
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April 2023 by Kristina Mirarchi
Everyone in the office is so friendly! I can’t thank Jen enough for making the process for me obtaining insurance for my vehicle and apartment so quick and easy! Thanks for always being so helpful Jen!
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March 2023 by Nicole Tripp
Lori and Jennifer are excellent receptionist!!! They took care of all my needs and answered all my questions. Great service! I am very pleased.
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September 2022 by James Smith
Military Service Members: My most recent experience solidified my desire to write a review. In addition to exceptional service, friendly candor, and a genuine interest in helping a customer – as stated in the aforementioned reviews from others, I would like to write a review that relates to my most recent military-centric experience.As many military families / customers know, pre-deployment for overseas duties is incredibly stressful and characterized by being task-saturated due to a person being gone for extended periods of time. I wrote an email to StateFarm about my military situation and expected this to be a multi-day affair with a couple of emails exchanged back and forth. Lori responded and gave me such a concise yet substantive email laying out my options that made everything so very clear and easy. She then took the initiative to do some other work – that she did not have to do – on my behalf.In the aggregate, Lori made this the easiest task on my checklist. It was stress-free and simple. I cannot emphasize how much that matters when there is so much stuff to do before I leave. For the people on here who hold advanced degrees in business, I would give them a 10 on the scale for my willingness to recommend Lori and her team to a friend (the highest for this measure).
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April 2022 by Janet Stavrides
This is a top flight group of people. We have been customers since getting our drivers licenses MANY years ago. They always go above and beyond to help us and see that we are treated fairly by all parties. I can't say enough positive things about this agent and staff. Thank You!
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April 2022 by D.D.
Lori is ALWAYS helpful and extremely kind whenever I speak to her. Over the years she legitimately has gone above and beyond to help me, or break down anything I may not initially understand. Today was my first encounter with Jenn, and I am happy to share that it was a positive one as well. I just wanted to post this to solidify the accuracy of the other reviews posted about this team. They really are that great!
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January 2022 by Yili Guo
Jen Antczak (Steve Antczak’s office) has been our State Farm agent the 30 years we lived in PA, and she has always been amazingly helpful. We had a few claims over the years and Jen guided us through all of them, answering all of our questions and giving us confidence that things would be handled properly. In addition to being kind, she thinks for you, anticipates needs and is a good listener. I believe those are the reasons why she is very easy to talk to and so great at what she does.We moved out of PA in 2020 and had to switch insurance agents. Unfortunately, we got hit in a car accident in the fall of 2021. Our new State Farm agent has been not nearly as helpful. During the claims process, we were often lost and very stressed. I ended up calling Jen and she helped us a lot with the claim, even though we were not insured with her office any more. During the process I learned some more about why Jen is such an amazing agent. Since our car is a Tesla, the repair process was a bit complicated. When we talked about some of the things I learned during the process, Jen would say, “That’s very good to know and I will find out more. It will also help my clients having Tesla cars here.” She is constantly seeking new knowledge to service her customers better!Jen is a fantastic agent, and I highly recommend her to anybody looking for insurance. It will be very difficult to find anybody who works as hard, and does as good a job as she does.
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July 2021 by Donna Kenyon
I’ve had them for over 30 years. I cannot say enough about Lori. She is absolutely the best!!!She has helped me many times through the years and has calmed me down when things have gone wrong. I will miss you Lori when I move. ?. State Farm needs to change their commercial. They need to make it Lori from State Farm and get rid of Jake from State Farm.Thank you for everything ?
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May 2021 by prateek dubey
Lori continues to help us with our insurance for almost 6 years , she is fabulous and has great insights. I would recommend her with great confidence to anyone looking for a reliable partner for the insurance needs.
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January 2021 by Nancy Fortmann
Long-time customer. Lori always helpful and good-natured. Very nice speaking with her.
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December 2020 by Anne McGowan
I would highly recommend this agency. Both Jen and Lori are very reliable. They are a great team and the response time was excellent They handled my claim immediately. My car was towed to the shop and I had a rental by 3pm the same day. Aside from my recent accident, Lori called me the other day and was able to lower my monthly rate. 5 STAR TEAM!!!
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December 2020 by scarlett murray
We have been with this Agent for 20 years, through car changes, hail storms and now teenage drivers. We always feel comfortable reaching out, get quick responses and are treated as friends. We highly recommend this Agent and look forward to another 20 years!
