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March 2024 by Devon Heiland
New management took over recently and coffee is now undrinkable and the morning manager is a miserable
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March 2024 by Cynthia R.
I have visited this location multiple times. I have ordered mobile pickup, drive through and walk in. The wait is always ridiculous and it isn't always reflective of the amount of customers they're tending to. My hot food has been cold and my cold items have been warm. Every. Single. Time. I truly hope they find a process that works to manage flow as I feel customer satisfaction might be tanking.
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March 2024 by Michael Tyson
The past 3 times I've ordered a dozen donuts at this location, they are out of chocolate frosted with sprinkles and strawberry frosted with sprinkles. Every. Single. Time. and I don't actually find this out until after ordering and arriving to pick up the order. This past time after finding out I can't get these donuts, I went inside to make my picks from a slim selection. After making my selection, I proceeded to wait 20 minutes for the sandwiches that were also a part of my order. While waiting, I watched another customer come in and wait to order at the register for 5 minutes before anyone even acknowledged her. To top it all off, this is what our sandwiches looked like.Needless to say, I won't be going back to this location.
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January 2024 by Julia Bennett
I was so excited for this Dunkin to open. Things were not great right away, but I figured they were still working out some kinks, so I gave them the benefit of the doubt. Things have not gotten better, if anything they've probably gotten worse. There seems to be no system for mobile orders, or any orders for that matter. I can't tell you the number of times I've been late to work because it takes so long to get your order...
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January 2024 by JUAN CANDELARIA
Went in on Tuesday, January 16, 2024 and the service and attention was amazing. The coffee was fresh and taste good and also the glazed donuts.
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January 2024 by Autumn Thumma
What is going on ? A latte only fills 1/3 of the cup..after us standing there for a good 15 minutes waiting for other drinks and food they thought about asking and said they lost the ticket what did we order..we literally went in so to not wait in drive thru line..terrible experience..The only 2 pleasant helpful ones were of course my tattooed employees thanks yall ..everyone else where are u?
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December 2023 by Lester Deimler
Music is more than TERRIBLE. Staff are more than accommodating. Very capable. They handle a lot of drive thru orders.
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December 2023 by Darrian Schaeffer
I usually have a good experience here. People are welcoming and chill. Unfortunately today I got a piece of wax paper melted in with the cheese hanging off my sourdough. How do you miss that.
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November 2023 by Nathan Billet
Wife got 2 bagels and cream cheese added. The bagels where burnt and literally no cream cheese on either one. Wth is wrong with thinking this is okay to hand to your customer. It was the long haired short chubby kid that made my order and a Hispanic young dark haired kid that grabbed my bag and rolled his eyes. Like do your damn job and if you don't like it leave bud. It's a joke!!!Kid-friendliness: Joke when you get an eye roll and no apology about the fed up order.
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November 2023 by Tonya Montgomery
Wish I could have given a 0 star review. Went to get my breakfast on my way to work. Ordered an French Vanilla Ice Coffee and a toasted bagel with strawberry cream cheese. First complaint the cream cheese is barely there them was charged $2.99 for 8 Oz of cream cheese. They have lost a customer and I will be contacting the manager. Wish I could add pictures of the receipt and the bagel.
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November 2023 by Maggie Dunagan
The worst Dunkin I have ever been to. Constantly making mistakes, needing the order repeated 100 times, forgetting things and taking far too long. I just spent over 15 minutes in this drive thru line for 3 coffees, 3 donuts and had browns. Horrid.
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November 2023 by Monica Cressman
The drive-thru at this Dunkin is terrible. We just ordered a medium hot coffee with cream and sugar and paid with my app. The woman scanned my phone and charged us for an iced coffee and two donuts. Then she told us she couldn’t reimburse us because her manager wasn’t there. So we paid over $6 for a plain old coffee. If I wanted to pay that much for coffee, I woulda gone to Starbucks!?
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October 2023 by Jace Storm-flowers
My aunt works there and I love the French rool
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September 2023 by Haley
Bunch of kids who can't make coffee to save their lives.
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September 2023 by Logan Gutierrez
Ordered a matcha no ice and got less drink because of it!!
