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July 2021 by Matt George
Go anywhere else but here!!! Rented trucks before and never had to “park your own” in a special spot. The customer service was very rude and didn’t have much compassion on even trying to help the situation. Save your money and the headache
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August 2019 by Filip Liptak
Worst place to get truck . Over priced plus the lady r.j or what ever her name is rushing you be house she wants to go home. I dont recomend any one to get truck or to do business with them it's not worthy.
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June 2018 by Sarah
They didnt give me my discount. I told them and showed them it was valid. Never told me what time to have the rental back. So therfore I never recejved my $150.00 deposit back because I didnt return it on that morning.I made it by late afternoon and they charged me for a full day again. These truck rentals dont give a full detail they charge a crapload of money though and the lady at the return place was rude!!
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July 2016 by Mark Carson
My experience could not have been much worse. 45 minutes into trip truck broke down. After 3 hours back on the road. Missed delivery due to the breakdown. Dropping the vehicle off (different location) the person said that he would never have let this vehicle out on the road with BALD TIRES. I should have looked when renting but didn't. I drove 800 miles on bald smooth front tires. Budget wanted to compensate me 10% off a $790.00 bill. Not happening. All the other posts concerning Budget truck claims are accurate. They are a terrible rental. I learned my lesson trying to save $200.
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July 2016 by Justin Barto
Rented truck 3 separate occasions from this business. All three occasions the truck was returned the same day - Saturday. On the third occasion, we were charged $100 for bringing it back on Sunday when, in fact, the truck was brought back on Saturday - just like every other previous time. They told us that their "Computers" have me signing the truck back in at the gate on Sunday. Conveniently, the security footage that would have shown me returning the truck on Saturday was already written over. Since nobody is there after hours, I had no proof that I had brought the truck back on Saturday. The $100 charge is BS - would never use again. CAUTION - if you return a truck during after hours, be SURE TO GET A PICTURE WITH YOUR CELL PHONE which will have the date stamp in the file name. Otherwise, prepare to get scammed into paying another $100 for a truck you no longer have.
