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May 2023 by Roronoa Zoro
Incredibly long wait and understaffed
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April 2023 by Sierra Reynolds
Terrible experience, not helpful or reassuring. I was ready to shut my entire account down. Luckily the butler location has properly trained staff & resolved the issues.
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March 2023 by Nick Rehak
I have to come here to make business deposits. When the system isn't down, I typically stand in line for 10-15 minutes waiting for the only teller. During this time 4-5 employees come out and assure me someone will be with me. Why can't they take my deposits? I don't leave one star reviews often, but I truly feel this location deserves it.
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March 2023 by Shayne Boydell
Both ATMs down and not working but a huge sign saying we’re open and ready to help you. Well I needed to deposit some money, and you failed.
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May 2020 by Jake P.
Avoid this bank for home loans! Jann Dilley is way in over her head. She couldn't even put together a basic pre approval letter in 14 days. Needless to say, I lost the property I had hoped to purchase because of Jann's severe incompetence. I ended up going with a much better, smaller bank that actually wanted to help me. This week, my family will be closing all 9 of our accounts at Citizens "Bank".
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February 2017 by Tatiana Brower
Always a pleasant experience. Tyler got my business account set up in a timely manner and I've never had a problem with this location.