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April 2024 by Frank Maxwell
Waited awhile, but it was a holiday. Very nice and professional.
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March 2024 by Jim Myler
THE STAFF WAS EXCEPTIONAL.
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March 2024 by Mary Smith
I went to MedExpress for a lingering head cold/sinus infection which was not going away with the meds I was using; the staff were kind and professional; I was seen in a very short period of time; the PA was very professional and explained all that they were prescribing for me. Very conveniently located too. Would recommend MedExpress.
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March 2024 by James Leazier
Very efficient. Got me in and back on my way really fast. Very professional and polite, which made the experience a lot easier
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March 2024 by Whitney McMullen
I am sad because I can’t remember the names but this took place today and I am writing this for the incredible kindness and sincerity of the receptionist and nurse that worked with me, as well as the doctor for seeing me when I made them run late (closed at 8, and I left around 8:15 or 8:20. I was not in a good place because I had just traveled 9 hours, not feeling great emotionally, exhausted, and just realized I left my purse with EVERYTHING in it four hours back in a different state. The receptionist checked me in by looking up my insurance card because I explained my situation and I was in a lot of pain and she was incredibly kind and understanding. Even printed out my insurance card information since I lost it. The nurse was incredibly patient because I unintentionally was on the phone when she called me in to ask questions and I was trying to freeze my bank account cards. She was so understanding. She even checked on me in the parking lot afterward when she was leaving (medexpress was closed at this time and I was in my car still making calls) to make sure I was okay. Both of these women went above and beyond and I hope they receive the recognition they deserve for these kind actions, not to mention, kind actions that were made when I was very much in need of kindness. Thank you, again.
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March 2024 by colleem perrce
I had a very good experience at med express Mars. I was seen in a timely manner, Dr Pearson is amazing and very knowledgeable every time I go. She also went above and beyond to find me a pharmacy that had my prescribed medicine when my assigned pharmacy didn't have it.
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March 2024 by Thomas Klima
I Needed a drug screening. Was ready to go and could not get it done. Due to being short staffed. This isn't the first time that this has happened At this location when coming in for a visit.
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March 2024 by Gee Mac
The receptionist seemed to be having a bad day which may have contributed to her treating me so dismissive. She took my paperwork and abruptly told me to go sit down and she will get around to me sometime My appointment was scheduled a 2:00 pm appointment but wasn’t seen until almost 3:00 pm. The employee who did see me acted as if I was interrupting her day. Also She didn’t realize that if she is wearing a mask, speaking fast and at a low volume is not a good idea. OR. They treated me in a discourtesy manner because I am a person of color and they don’t typically encounter people who look like me in Mars, Pa. Shame on them! This isn’t the 1950s and 1960s. They could use a little bit of sensitivity training.
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March 2024 by Kaylin Mazzetti
I waited 2 hours but they were honest about the wait time. they said i could schedule to come back or schedule online.so FYI, schedule yourself if you can.Waited another 40 mins in the room.I'm glad he x-ray'ed me despite my 2/10 pain rating because my wrist was certainly broken. (id have requested an xray anyways because i knew something wasnt right. i wasnt there for pain, obviously)He put me in a splint cast thing/soft wrap and had me follow up with ortho for a real cast.
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March 2024 by Beth Ann
I paid $185 for them to basically do nothing and tell me to go to the Emergency Room if my UTI got worse. The Emergency Room?!?! You’ve gotta be kidding me. Get your act together and help your patients! I’ve been successfully treated for a kidney infection at this facility in the past (9-10 years ago). Why can’t you successfully treat a UTI??? I still have it by the way, thanks to your incompetence in prescribing 3 days of antibiotics. I’ll be going elsewhere from now on.
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March 2024 by Marvin Porter
The faculty was clean the staff was excellent and very helpful. Would definitely recommend
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March 2024 by Adam Bernd
What an awful experience! Scheduled an “appointment” for 1:30 pm on a Saturday, at like 9:30-10:00 that morning. I get there 10 mins early, and as I’m getting checked was explained that it could be a small wait, but since I scheduled an “appointment” I would be prioritized. That was the biggest lie ever! Every other person that was in that waiting room before went back before I did. Fast forward an hour and 15 mins later I finally get called back. The nurse asked me some question and took my vitals, and we went to a room. 45 mins after that still no doctor. I opened the door and the nurse and doctor are sitting at a desk. I said is anyone ever going to come see me. The man said “I’m the only doctor.” I said I understood but had been there for 2 hours past my “appointment” time. He apologized, and I explained that I could no longer wait, that I had another obligation, and I had scheduled the appointment for the appropriate time that would allow me plenty of time, but clearly I was wrong. I paid a $50 copay to not even be seen! What a waste of time.Don’t “schedule” “appointments” if you’re not going to follow them as actual appointments. I will never return, I’ll wait and call my PCP, before I ever return here!
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March 2024 by Sarah Galloway
Everyone from the front desk to the back rooms were incredibly kind! We showed up an hour before closing on a Saturday with a hockey injury. Living 8 hours away when injured was stressful but the staff made it very simple for us - down to even searching for a phone charger for my dying phone. ❤️
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March 2024 by dumont stawicky
2 year old misdiagnosed and prescribed wrong medication
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March 2024 by Alexa Bernd
My husband had an appointment for 130pm to get his chest listed to cause he’s has a horrible cough for a couple days and he left with out being seen because he waited 2 hours and we have other obligations plus he gave them a 50$ copay upfront! We will never go there ever again. If I could leave a zero star review I would!
