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February 2024 by Bionca Rowlands
The worst mail service.
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January 2024 by Bhavna Surti
We are quick to write a negative review. I just want to shout out, THANK YOU to the new mail carrier in Venango Trail, Mars, PA 16046 area. We get all our mail delivered to my our address and we don’t get any neighbors mail in my mailbox. We now don’t run into any usps mail issues that needs addressing. Glad to know someone masters their job . Our neighborhood appreciates your service.
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September 2022 by Betty George
Whoever they hired for the carrier needs a case built against them and fired. They constantly fly right past our mailbox even when we have the flag up and out going mail. They are lazy and think “oh, they don’t have any incoming mail, so I’ll take my lazy self right past their mailbox and make my day shorter because people don’t have outgoing mail that needs picked up anymore, right?” They will also shove things so far back into the back of the box, leave the mailbox door open, and are just super careless. We use to have an older gentleman who was good, but the woman they just have now is AWFUL. Had outgoing mail that needed to be picked up for FIVE days straight!!!!! Do your job or lose it!!!
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January 2022 by P S
USPS DECIDES WHEN AND IF YOU GET YOUR MAIL.Update:Dec 2022 - I put a mail hold on for October due to travel, and selected Pick Up upon return. I go to the post office to find my mail is NOT being held, it's all been stuffed in my mailbox. Today I found that a credit card co sent me an updated card in Oct but the cartuer RETURNED it for some reason??? Who knows what other important mail they sent back without my knowledge!2020: I was hospitalized a few weeks and when I came home I emptied my mailbox per normal. However I got no more mail for a week so I went to the post office assuming they may have held my mail. I was told my mail was "Forwarded" (which I did NOT do), marked with a green dot they said. I was told the carrier may know more and they'd call me when the carrier was back at 4. I received no call, even the next morning so I filed an online ticket. 2 calls later I'm told they RETURNED TO SENDER all my mail for the past 2+ weeks (but not the mail I got a week ago??)! No notes received in mailbox or on my door etc.
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February 2021 by Valentina Lawrence
Most paper mail is delivered on-time, but they really do not like delivering packages for some reason... can get quite frustrating.
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December 2020 by Phil S
USPS DECIDES WHEN AND IF YOU GET YOUR MAIL.I was hospitalized a few weeks and when I came home I emptied my mailbox per normal. However I got no more mail for a week so I went to the post office assuming they may have held my mail. I was told my mail was "Forwarded" (which I did NOT do), marked with a green dot they said. I was told the carrier may know more and they'd call me when the carrier was back at 4. I received no call, even the next morning so I filed an online ticket. 2 calls later I'm told they RETURNED TO SENDER all my mail for the past 2+ weeks (but not the mail I got a week ago??)! No notes received in mailbox or on my door etc.
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November 2020 by William Puschaver
I want to compliment Chad. He is dedicated, friendly and always works hard to deliver the mail accurately at Adams Pointe. I hope his supervisor, Lindsay, reads this review and thanks him personally from all the tenants and owners at the Pointe.
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July 2020 by Chance McCalister
Very friendly staff, always welcoming and helpful.
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February 2020 by Jeff Blacksmith
A very pleasant experience every time I go in there. Leslie is the friendliest clerk I’ve ever met! Bill will make you laugh with all his wittiness, and Doreen is so fast. A well oiled machine!
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July 2019 by Michael Durham
One of the friendliest staff I have ever encountered in the history of engagements
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December 2018 by Judy S.
We here in Mars don't get home delivery of US Mail, ever, under any circumstances. We are assigned post office boxes and must go in to pick up what others just dash out to the mailbox to retrieve. I manage to stop by almost daily and it's always a high point in my day. The people who work there are beyond friendly - they're polite, helpful and truly concerned when there's a glitch. With us locals, they seem to be able to match our faces with our box numbers without asking, and yet they don't reduce a person to a number - they know our names! Where else can a person count on a daily warm encounter six days a week?
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November 2018 by Jason R
Pony Express experience
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February 2016 by Linza Itkonen
It must be a real challenge getting mail all the way to Mars. Good work! ;)
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January 2016 by Ashley Tamayo
I have had nothing but problems with recieving and sending mail for several months. Everything from driving past my house even though there was a box to be delivered, not picking up mail that needs to go out for several days, leaving mailbox open in the rain and soaking all my mail, packages on the side of the road not delivered to the actual house. This is the worst mail service I have ever had.