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October 2023 by Antonia Iadisernia
Not very happy after talking items home to find mold. To warn during the summer when it was advertised as a climate controlled environment
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June 2023 by India Cooper
The owner definitely was of a good help to me and the storage units are amazing in Port Jervis.
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March 2023 by Caitlin Covello
The staff here are absolutely wonderful and so sweet! The facility is always clean and the office is always very welcoming , especially their holiday decorations! They're always something to look forward to! A great business with some great people!
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February 2023 by Maryann T.
The staff is very nice, but I received a call from Fort Knox at the end of December, and the woman there stated that I was due a $95.00 refund(deposit). If I did not receive it by the end of January, then I was to contact them to let them know. Well I never received the refund( deposit) so, I called ..no answer, so I left a voice message. They never returned my call. I called again..got a woman stating she would let the office know that I never received my refund(deposit) again, no one reached out. I called again and left a voice message. It's been over a week! WTH! So, I'm posting this as a WARNING. Use caution with this Storage place! A real disappointment!!! No wonder they only got 3 out of 5 stars!
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November 2022 by *Always A Queen*
Indoor storage for 3yrs and everything was in perfect condition! I appreciate them.
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August 2022 by Doshie Ruiz Poyer
Indoor storage for 3yrs and everything was in perfect condition! I appreciate them.
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May 2021 by Anthony Covello
Great place really great rates on storage units extremely friendly staff. People here that really will go above and beyond for you. Highly recommended I drive an hour and a half just to use them!!!
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May 2021 by Skye’s Vegan Kitchen
Had to rent two units last minute , they had multiple available. Fast and Easy. Very friendly staff!
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April 2021 by Maryelizabeth Inglesby
Great place for all of your storage or rental needs. Friendly staff, knowledgeable and helpful.Highly recommend
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November 2020 by Robbert Oostwegel
Needed a unit for a few months.Staff very friendly and accommodating.Will use again if i am in need.
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September 2019 by Raymond Zukowski
Extremely helpful with all needs
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August 2019 by Laura Molina
Only place to secure your stuff!!
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February 2019 by Kelly Colvin
I stored my belongings here for about a year (Matamoras location). When I came back to unload my stuff, it was apparent everything had suffered major water damage. 90% of my stuff was ruined and had mice living inside/chewing up everything. Then, to add insult to injury I had to fight with them to get my deposit back. I would not recommend this place at all for the safekeeping of your valuables.
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January 2019 by Kelly C.
I stored my valuables here for about a year (Matamoras). When I came back to collect everything it was clear that all of my stuff had suffered major water damage and was ruined. What wasn't water-logged had been chewed, pooped-on and lived-in by mice or rodents. Everything was a total loss after spending $200/month for 12 months.Then to add insult to injury, I had to fight with them (Elisa) to get my deposit back. Please do not store your valuables here they will not be safe.
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January 2019 by Carrie VAN DUNK
Took two months to get my security deposit back. I made several phone calls to the office and the manager was not helpful at all. Once I finally recieved my deposit it was short $10. I wouldn't recommend using this facility to my worst enemy.
