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September 2023 by Arianne ponds
Still trying to figure out how my Hudson valley credit union got moved to a whole other state, which is Pennsylvania ?
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September 2023 by Karl S.
Beware of this scummy scamming bank. They are not a legit business and they will absolutely screw you. I got a car loan from them and after making a few of my regular monthly payments I noticed the price increased significantly. So of course I decided to look into it. Turned out they decided to add $8,000 to my original loan. When I asked them why they did that they said it was because I didn't have car insurance. I absolutely did have car insurance and if there was a problem they could have called me or sent me a letter or contacted me in any way. But they just decided to add $8,000 and thought that I would just pay it because I'm a complete moron. I would rather borrow money from the Bonanno Mafia crime family. Take my advice and do not use this 'Bank' if you could call it that
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January 2023 by Jeffrey Granger
Helpful and friendly people.
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August 2022 by Polly Coniglio
Stopped in to check on status of an account that I could not access on line.Logan Eck was very courteous and professional as he resolved the issue associated with account. Very pleased with the service I rrceived.
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August 2022 by Kimberly Guellich
"HOPE" IS ABSOLUTELY USELESS DOES NOT HELP IN ANY WAY SHAPE OR FORM. VERY ANNOYED WITH THE WHOLE THING
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March 2022 by Meigallo Rodríguez Rodríguez
(Translated by Google) Hello, I inform you that you have a client pretending to be NICKY JAN to try to defraud his fans: Lois Delaria Swift HBCLNGLP/221978791/ I have more documentsThanks greetings(Original)Hola ,les comunico que tienen un cliente haciéndose pasar por NICKY JAN para intentar estafar a sus fans:Lois Delaria Swift HBCLNGLP/221978791/ tengo más documentosGracias un saludo
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January 2022 by Philip Andujar
The best people to do business with professional knowledgeable. I have done several transactions with ease fantastic reps if you haven’t joined this credit union you need to right now .
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April 2021 by p andujar
The best people to do business with professional knowledgeable. I have done several transactions with ease fantastic reps if you haven’t joined this credit union you need to right now .
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December 2020 by Isabelle D.
The staff at the Matamoras location are always polite, professional, friendly and helpful! I've never had any issues with them and I've been with this credit union for over ten years.
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August 2019 by Susan J.
I have been doing business with the Matamoras, PA. branch (my local branch) of HHFCU since its beginning there and for many years before when located in Port Jervis. I have always been thankful for their help in accessing their wonderful rates for credit cards, auto loans and CD's. This past Friday I went to the Matamoras branch of the HHFCU and was thankfully helped by Yolanda, Branch Supervisor. I quickly realized that l perceived a normal business procedure as a problem. Yolanda was professional, kind and respectful in dealing with me. She responded by getting on the phone and contacting several different bank employees at the main branch to quickly solve my problem. In no time, she had my request satisfactorily solved and I was able to leave the bank with an e-mail copy of the completed transaction. Thanks to Yolanda at the Matamoras branch of HHFCU, I was able to leave there happier then I ever thought I could. I will continue to use this wonderful branch with their very welcoming staff, including Cara and Yolanda and all others of whose names, I am sorry, I do not remember. Sincerely, Susan J.- Milford, PA.
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July 2019 by Lisa Bathgate
I am so happy with Matamoras Hudson Heritage credit union.They have been very helpful and efficient with my needs. Very professional and courteous and I am pleased with my services. Thank you all for a great job.
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July 2019 by Betty Z.
Rude & unprofessional, we won't do anything @ that location. When my husband bought a Toyota truck @ Newburgh Toyota he was given a loan by Hudson Heritage. He was told that his APR would be lower if he set up a ACH withdrawal. He wouldn't reap the benefit until the last payment. While in this location, I ask about it. A teller yelled across the room to say IF we qualified. Bankers BEWARE of unprofessional & unethical banking.
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October 2018 by patricia meyer-coyle
Very nice,great customer service
