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February 2024 by Dan Zdinak
Great place
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September 2023 by Mark Trapolsi
The saleswoman and designer Ashley was fabulous very knowledgeable and knows what she's doing very helpful I definitely recommend this place if you're having a kitchen cabinet remodel or Granite top
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October 2022 by a510996
I would give 0 stars if I could. When I started this process on June 6, I was told it would be done by July 1. After install was pushed back 3 times, it was “completed” on July 14th. They dented two of my applicaces, one was so bad that it needed replaced. Many cabinets were dented, the one next to the microwave was installed wrong, and most of the handles were not even. Oh and they cut the water lines. They did not do everything that was promised. Things were supposed to be fixed July 29th but never were. They finally came on an October 8th but didn’t bring what they needed and something else was damaged. I am still waiting for them. I have never been more disappointed with a service.As an update, the owner did call me. She was not very nice or easy to work with and was arguing with me. Spend the extra money and go ANYWHERE else.
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October 2022 by David Schneider
After waiting 16 years to redo our kitchen, we dove in with both feet and knocked down walls and went all out. However, we were on a tight budget and we’re trying to do a lot with a little. We priced out a kitchen to install ourselves at one of the big box stores and we’re ready to go that route. We decided to see what New Choice could offer, not expecting much based on how nice their cabinets are. We were pleasantly surprised to find that they have a few cabinet lines and one fit our budget perfectly. Best of all, for the same price as the big box, we got installation as well! And upgrades such as stacked crown molding and granite countertops instead of basic wood. Everything is soft-close and good quality and the price was unbeatable.Traci, our designer, was so helpful and knowledgeable, she put together a design we loved and we let her handle all the details. You don’t get that when you do it yourself! They have their own installers, no subcontractors, and they had it done in a day and a half. That’s really something in our house where nothing is level or square LOL.It’s not done yet, but we already love the look of our cabinets and the quality, a major upgrade from what we had. Do yourself a favor and check out New Choice before you commit to anything else! They have so many options whether you are on a budget or want a showpiece.
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January 2022 by Schneider Family
After waiting 16 years to redo our kitchen, we dove in with both feet and knocked down walls and went all out. However, we were on a tight budget and we’re trying to do a lot with a little. We priced out a kitchen to install ourselves at one of the big box stores and we’re ready to go that route. We decided to see what New Choice could offer, not expecting much based on how nice their cabinets are. We were pleasantly surprised to find that they have a few cabinet lines and one fit our budget perfectly. Best of all, for the same price as the big box, we got installation as well! And upgrades such as stacked crown molding and granite countertops instead of basic wood. Everything is soft-close and good quality and the price was unbeatable.Traci, our designer, was so helpful and knowledgeable, she put together a design we loved and we let her handle all the details. You don’t get that when you do it yourself! They have their own installers, no subcontractors, and they had it done in a day and a half. That’s really something in our house where nothing is level or square LOL.It’s not done yet, but we already love the look of our cabinets and the quality, a major upgrade from what we had. Do yourself a favor and check out New Choice before you commit to anything else! They have so many options whether you are on a budget or want a showpiece.
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July 2021 by Briana Hayes
Awesome experience with our sales person, Ashley! Quick and easy to get our kitchen remodeled. Beautiful work. Thank you!!!!
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July 2021 by Klay Traynor
Professional service and awesome prices for the work done! Granite selection was phenomenal.
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July 2021 by Noah Smith
Marshall was great. Love the new granite
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June 2021 by Gregg Turner
Excellent experience to create my new wet bar. Cabinets came assembled and delivered scratch free. Laser measurements for the counter assured it was perfect. Huge granite selection to choose from. Can’t comment on their ability to install as I performed that part myself. Very pleased how the project turned out and at a great price. Patty in Wexford was wonderful through the whole process. Highly recommend!
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June 2021 by JOHN F
Do not trust these people or anyone who work with them. Associate of their's walked off with $23k
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June 2021 by Julie J.
Mike our sales representative was great. He took the time to ensure we got the perfect granite. The installation was quick and neat.
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April 2021 by Kim Kostelac
BUYER BEWARE!! Worst experience with these people. Cut our granite for our island incorrectly TWICE! Even when our kitchen designer sent them the dimensions that were approved by us. Showed up almost 3 1/2 hours late with the second incorrect sized piece, had to go back to the shop to get more guys to help lift it! Who sends 2 guys to handle 300+ pounds of granite? Fortunately they were able to cut it on site. Save yourself the stress and aggravation and go somewhere else for your granite.
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February 2021 by Kat SENECA
Friendly staff. Purchased new granite kitchen counters. Installed quickly and professionally at a great price!
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January 2021 by Keiski
My kitchen looks great and you can't beat the price no matter where you go in the area. Trust me I did the work for you and they're the best priced. Their installers are very careful with everything in your house.
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October 2020 by Mary Y.
If you truly want to use New Choice Home Deco then buyer beware! They remodeled our master bathroom this past summer, and while the finished product is beautiful, the journey was a very painful one. First and foremost, you must DEMAND that they use both certified electricians and plumbers (we've had two problems with our new toilet which a certified plumber eventually had to correct, and our family room ceiling had to be repainted). Second, they do not have a reliable process to insure that a) all the materials have been received and are undamaged AND b) are as per your written contract (our cabinets were incorrectly ordered and then some replacements were wrong when shipped). Third, they did not follow the agreed upon design and contract drawings. Fourth, their site workers spoke little to no English, so be prepared for communications problems. Fifth, you must DEMAND that the showroom designer be at the site project kickoff meeting, so you are sure that the site workers know the actual scope of the work. YOU will have to be the unofficial on-site project manager or there will be errors. Some errors may be "cast in concrete", therefore uncorrectable. Lastly, read the contract they ask you to sign. If it's their standard one, DON'T sign it! You have little to no rights under it if there are any problems. Make sure the contract you sign gives you the right to force them to correct errors, that they secure all applicable permits, that they follow all applicable laws and regulations, and that you can cancel the contract for cause or convenience, with who pays for what defined for each case. We have more remodeling work to have performed, but we will no be using New Choice Home Deco again.
